Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,388 reviews
Pros mentioned:
Protection
Rated 4 out of 5 stars
True Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my third case and have always been happy with the protection it provides. Piece of mind that a drop won't shatter my phone. And I tend to have butterfingers.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 - Plum
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
Good things and bad things
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case itself is very durable and protects well. However, there is a little plastic piece that covers the home key that is already starting to peel up- I bought it about two weeks ago. It is also highly inconvenient when I want to charge my phone or (since the charging port is now the headphone port too) listen to music. They understandably keep it covered with a little rubber flap, but it's bulky and difficult to move out of the way. Essentially, it protects, but this comes at a cost.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey there Kayy,
We're so sorry to hear that the Defender is a little too cumbersome for your comfort level! We actually might recommend switching to our Symmetry case style, which still offers drop protection, just in a more streamlined design. The Symmetry does not have anything over the home button or the charger port area, so you would have full access to these features. If you just follow the link below, you should be able to check it out right here on Best Buy, and from there you can decide if it might be a better fit. Please reach out to us 1-855-688-7269 with any questions that you may have!