Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,083 reviews
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Still the best protective case!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I took out the plastic in the case, because there was a gap between my glass screen protector & otterbox, so it was hard to text, but I absolutely love it! I highly recommend this case!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Tough Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always been a fan for OtterBox Defender Series cases, all of my Apple tablets and phones are protected with there cases, The first thing I do when I purchase a phone or tablet is install one of there cases for added protection of the device. The OtterBox Defender Series case gives you total protection front to back of your device. They are built to take a fall without damaging your devices. I purchased 2 from Best Buys at a great price of $26.99 each for my Apple iPhone 7 Plus 128GB phone. Thanks Best Buy!!!!!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otterbox does not disappoint one bit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two OtterBox covers for my iPhone 7 Plus. Thinking that one might be better than the other. Both are amazing and protecting your phone. The defender and the commuter
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great phone protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't sure about my Otterbox till I dropped my new phone on the cement garage floor......Only put a little scratch on the corner of the Otterbox......works great.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Very sturdy cover for IPhone 7+
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very well made. Fits suggly on iPhone 7+. When I bought iPhone, Best Buy priced match with Amazon prime.
I would recommend this to a friend
Pros mentioned:
Color, Protection
Rated 2 out of 5 stars
If you like them dirty....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a case for my new phone and the color on this caught my eye. It's very nice and of course you get the protection that Otter offers which I love. However, I wasn't expecting it to be a catch all for dirt or what not. It only took a few days for it to become dirty. The worse part is that even if you scrub it- the dirt won't come off. The color looks cute but really - it's not worth it.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Blue/Aqua
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Naruto,
We are glad that this Defender case is taking care of your iPhone 7 Plus but we’re sorry that it is getting dirty. We understand why this is a letdown and we definitely want to help out!
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best, OtterBox Customer Service Team
Pros mentioned:
Color
Rated 5 out of 5 stars
it's good case for iphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i like the color of the case.its a good case phone
I would recommend this to a friend
Rated 5 out of 5 stars
Great camera clear and zoom is incredible
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This reviewer received promo considerations or sweepstakes entry for writing a review.
iPhone 7plus is perfect size! I am 50 years old and it's nice to have larger letters! I can read no problem without reading glasses. And phone fits perfect in back pocket! This phone takes professional videos and pictures! And the zoom is incredible! This is best iPhone yet! One word sums it up WOW!!!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Phone Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otter brand lives up to its reputation. I have dropped my IPhone 7plus several times and no damage has been done.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent case I love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and also Best Buy match the price I got a great deal
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Much better camera and the 6
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love iPhone particularly because it is the most user-friendly phone for any age user
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Blue/Aqua
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Like it a little hard to put charging plug in.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is easy for me to hold with arthritis hands. A little hard to remove charging plug. A little hard to use silence button.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Plum
I would recommend this to a friend
Rated 3 out of 5 stars
Nice Protective Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the sturdiest of the case and the color, but the plastic membrane covering the home button makes the Touch ID slow to respond when making purchases or unlocking my phone.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Plum
No, I would not recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Water resistance
Rated 5 out of 5 stars
Always Stick with Otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Once you get an otter box, you won't go back. I have been buying Otterbox iPhone cases for myself and my parents for several years now. They dependably secure our devices from harm and accidental drops. I really wish the screen cover was glass rather than plastic, but unfortunately, they have not upgraded that. The sound quality of the phone is not altered as it can be with other cases. Also, these cases do not make the phone completely water proof and I wish they did. The holsters work well but you do have to be gentle because the holsters break easily. I have had to buy a replacement holster in the past. I do believe these are the best protective cases on the market.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought this case to go alone with my first Iphone. I love this case because it don’t make my phone to bulky and it’s in my favorite color. It’s protect my phone from damaging my screen which I always seem to damage on every phone.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Plum
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Large case! But protective!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are anything like me and are rough on phones this is the case for you! Although, very protective and safe it doesn’t come without its drawbacks! The case makes your phone (Iphone 8 plus) feel like a small iPad your are dragging along with you. The case is very big and bulky. I love the security it gives but wish it could do it a little smaller.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The only Cases I will Ever buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used OtterBox for many years. These are the only cases I will buy to protect my phone. I like the hard case which surrounds my phone. The face protector also doubles as a belt clip.The rubber wrap does last for a long time. One draw back is that after time the rubber looses it tightness. It still protects the phone. It just starts to get a little bit loose is all. Thats after 6 months or so of use. You drop your phone out of your car and get worried if its ok. Ive dropped mine from the cab of my crane. Im in construction, so I probably am a little harder on my case than most people. Its still a really GREAT case. Buy one when your phone is new..... it will still look new in a year.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Perfect for my iPhone 7 Plus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had my doubts about how the screen cover would work with the iPhone touch screen. Works great. Excellent all around protection for my phone. It also comes with a detachable belt clip. The phone is easy to remove from the clip, and just snaps back into place when you're done. If you haven't used one of these before, go to You Tube for installation instructions. I think the Otterbox also has a video. The printed directions that come with the Defender suck.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Toughest Case Out There
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a user of Otterbox Defender cases for years. When I bought my iPhone 7 Plus I of course bought a Defender case for it. Only problem is I am not a fan of using the holster, I prefer to slip my phone in my pocket. This case is not pocket friendiy with the iPhone 7 Plus. I ended up switching this for a Commuter, which I am very happy with. If you don't mind the size and the fact that you can not just slip this case into your pocket, then you would be hard pressed to find better protection for you phone than this.
I would recommend this to a friend
Pros mentioned:
Case quality
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Screen protector sucks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case itself is ok. The built in screen protector drove me insane. It doesn’t sit against the screen and made a “tap” noise every time I touched the screen. I ripped it out within 5 minutes and use the case without the screen protector. Other than that it protects the phone really well
This review is from OtterBox - Defender Series Case for Apple® iPhone® 7 Plus - Plum