Customer Ratings & Reviews
- Model:
- 41173BBR
- SKU:
- 1972024
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.
This summary was generated by AI based on customer reviews.
protects phone well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.case fits phone well and protects it from damage, hard case with drop protection
I would recommend this to a friendSturdy case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the phone nicely but does get dirty easily. The buttons can be pushed easily still.
I would recommend this to a friendsturty case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.protects phone from drops but belt clips break easy , have bought several just to get new clip
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice thick case with a holster, but it gets flappy near the charging port
No, I would not recommend this to a friend- Pros mentioned:Protection
okay phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice product holds up to my kids always taking my phone and dropping it
I would recommend this to a friend for sons 5s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK. Not many colors in store. Expensive in my opinion, however better than replacing phone
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only problem encountered was pickup area is a little confusing
I would recommend this to a friendgood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the Defender and had to have it for his new phone and the best part was that it was on sale.
I would recommend this to a friend- Cons mentioned:Water resistance
Not like the old cases. I don't like this one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 5. This is designed for the 5 and 5S, so it no longer has the front button cover that the original Otter Box design had for the 5. Therefore, it's not water resistant in the front. I returned it to the store and bought the original 5 design elsewhere, as Best Buy no longer carries it.
No, I would not recommend this to a friend Home button tricky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.case prevents home button from operating as effortlessly as when you have no case at all
I would recommend this to a friendToo bulky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky, ended up purchasing another case that made the phone look not as big as the otter box.
No, I would not recommend this to a friendUsually a tough case but not for the elderly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for for my dad who is in his 70's and he did research on it and learned how to put it on his phone. However, he could not charge his phone using his Mofi device and did not research how to take it off of his phone so that when he tried to do this, he broke it. For being indestructible, he destroyed it. ARGH
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey bestdaughterever,
We are sorry that this Defender case broke while your dad was taking it off of his iPhone. This is disappointing and we absolutely want to give this another try. When you get a moment please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up as soon as possible!
Best,
OtterBox Customer Service Team
Otterbox - Defender Series Case For Apple® Iphone®
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK product, had another case which hsd cracked. Not a good selection to choose from.
I would recommend this to a friendOk for Iphone 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case works good but was a little hard to open but not enough to cause a problem
I would recommend this to a friendStyle has changed from previous model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Style has changed from previous model. Used to be a rugged rubber button cover over the home button. Replaced by a cheap plastic film. Doesn't protect the button as well as before. Holster is poorly made, keeps breaking or pieces become unglued. Screen cover is too thick. Have to press hard for the keypad to pick up entries.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mike,
We’re sorry that the current Defender for the iPhone SE/5s/5 is not meeting your expectations. We changed the home button area so that people with the Touch I.D. on the SE and 5s would be able to use that function.
That’s a bummer that you are having a bit of bad luck with the holster and that the screen protector is hindering your touchscreen experience. This is not normal and we certainly want to help out. Feel free to give our friendly Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can.
Best,
OtterBox Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have dropped phone in water before for a few seconds and was still good to go
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with this case. Little expensive
I would recommend this to a friend- Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most attractive, but it definitely protects the phone.
I would recommend this to a friend great for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for phone.I tend to drop my phone and have learned I need the extra added protection
I would recommend this to a friendVery good and sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for the money. A little big and clunky but you get used to it
I would recommend this to a friend