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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the Defender Series Case's excellent protection and good fit for the Google Pixel 3. Many appreciate its ease of use. However, some find the case adds significant size and weight. The balance of positive feedback on protection and fit versus negative feedback on bulkiness should be considered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Fantastic case that has not yet failed me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to purchase the defender series for OtterBox when I get a new phone. Although bulkier then other cases, this case just works no matter how many times I have dropped my phone. The down side was this case did not come with a scratch resistant plastic film on top like other previous cases had. So I purchased a Zagg screen for this phone and it did not fit well with the case without the zagg screen lifting. Was simply fixed by filing down the inner plastic just a tad to get it to sit well. Still rating this case 5 stars since my phones are still alive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Bulky protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've used the OB brand. It protects the phone....well, not the screen from scratches, it does zero for that. InvisiShield screen protector does not work with this case either, it contacts the case both top and bottom so that three out of four corners separate from the screen letting dirt underneath, so forget that option, too. The case fits the phone well enough, and should protect from drops, but it is bulky and heavy. The only real benefit over less expensive simple silicone covers (which, by the way, work with screen protectors) is that it comes with a belt clip. A bulky and heavy belt clip. It's a good thing, too, because the case itself is too bulky to fit in any normal belt case I've ever seen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Defender Series case. We appreciate your feedback about the size of your case, and we'll be sure to get it passed up the ladder to our design team. As for using screen protectors with your case, that Defender Series is totally compatible with Amplify and Alpha Glass. Give us a ring at 1-855-688-7269 if you have any questions about those protection options.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best phone case you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a been a fan of OtterBox cases for about a decade. I have never had a broken phone screen because of their awesome cases and always wave phone insurance. The only issue I have ever had were broken holsters which they gladly replaced each time I managed to break them in half. The phones case does make the phone tough to place in a small pocket, but since I use the holster it is a non-issue. The only complaint I have about this case is that it does not have a built-in screen protector. I would recommend this case for anyone who wants ultimate phone protection and doesn't mind a little added bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A great case with more to give

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the price. OtterBox customer service is unmatched. The case still let's the phone work with the Google Pixel Stand. I wish OtterBox offered a waterproof case even though the Pixel 3 has waterproof rating. This case has a quality look and feel to it and does a great job and preventing scratches or cracks when the phone is dropped or bumps something.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Pretty solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good cover to protect the phone. It’s makes it very bulky but that’s a good trade off for excellent protection. I have owned a lot of otter boxes for all phones and this one stands up to the mark

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The case for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using ottorbox defenders for last 10 or more years. They give me a sense of comfort know my phone will be protected. They add some bulk but peace of mind is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Fit phone perfectly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't add too much bulk and fit phone perfectly. Great accessory for Pixel3

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits my phone really well. It is a great design and adds a lot of protection!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the pixel 3 phone perfectly. Looks little bulky but it is ok for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fit my phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product, it fit my phone well and offers great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's some great features to this case. The USB cover is very sturdy and holds itself in very well. The openings on the back for the camera and the fingerprint sensor feel very natural. The buttons are easy to feel but don't get pushed accidentally. It's easy to do the squeeze for the Google Assistant with the case on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time and it's never broken with this otter box case. I knew I needed an otter box when I got my new smartphone and it hasn't disappointed. Pay for it and don't worry about having to fix your phone when you inevitably drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for my previous phone and got this for my new phone. Protects phone from accidental drops and the rubbery rugged cover makes it much easier to hold the phone. I don't need to worry about it slipping from my fingers or sliding on the table.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the OtterBox case for the new Pixel 3 phone. Read reviews stating the phone glass breaks easily, bought the case to take all protective measures. Haven't used it yet but know I will like it when I get around to it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great of course

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying Otter Box for years. It never fails. Using on my Google Pixel and this is the first case that hasn't been bulky and heavy. Several drops and no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a big fan of OtterBox phone cases since my first iPhone, and haven't been disappointed yet. Super easy, super strong and looks great too! Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Essential case for clumsy people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will protect your phone in most cases. Got this for someone who drops and breaks phone regularly. Great for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defense

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t go without a case these have saved me from so many drops over the last few years. So when it was time to upgrade defender series was the way to go

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LifeProof doesn't have a case for the pixel 3 comparable. This was the next best thing. I have an original pixel XL and I got the pixel 3 for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several OtterBoxes and they are wonderfully protective. My phone has been dropped on many occasions and survives without a scratch.

    I would recommend this to a friend
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