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    • Brand Response

      OtterBox Customer Support 

      August 24, 2015

      Hey Jerm,

      We’re sorry to see that you’re having some trouble with wireless charging while using the OtterBox Defender. As long as you are using a Samsung branded wireless charging pad, you should have no trouble utilizing this great function. If you have a third party charging station, results will be unexpected because they may be using an alternative technology. If you have a Samsung Wireless Charging Pad, go ahead and give our friendly Otters a call at 1-855-688-7269, and we’ll be happy to put you through to one of our technical specialists who can help troubleshoot this issue for you to get your gear amped up and back in action!

      OtterBox Customer Service Team otterbox