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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro's excellent protection and secure fit, frequently praising its ease of use and high-quality construction. Many appreciate the included belt clip for added convenience, while some find the case's bulkiness or price to be drawbacks. The absence of a built-in screen protector is also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 496 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case price is a bit much up front, but they last forever and work very well. My previous case lasted about 2 years, and I have dropped my phone dozens of times with no damage. Otterbox is the only brand of case I’ll ever buy (plus it came with a rockin dad belt holster so that I can show how hip I am)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Otterbox rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is snug. Adds much need grip to the iPhone. As always, Best Buy’s shipping was very quick!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it extra protection on my phone with the hard case I don’t have to worry when I drop my phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    IPad Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox fits perfectly and includes the belt holster. I’ve had several different models of phone protection and Otterbox ranks at the very top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design and the durability I have always experienced to protect my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hikerb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fairly sturdy and hopefully will protect my phone should it need too. Time will tell. I just installed it today so as I say time will tell. It's a little difficult to fit the phone into and it could use a much better set of directions for installation. Just has pictures and arrows on the back of the box with no explanation, not that it's rocket science, but I had a bit of a struggle getting my phone into it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review of OtterBox Pro Hard Shell for iPhone 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard shell for my i 15 has worked fine in protecting the i Phone from damage. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Military grade protection! Always guarding the blind side of my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Money worth spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone safe and secure! Just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really good. All the buttons are accessible and it protects the phone really well. The belt clip is also very convenient and comfortable to use. It also works well with screen protectors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fit properly it’s very reliable for keeping your phone safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product protects my phone from breakage or damage. I have had multiple Otter boxes and will always use to protect my phone. I haven't had one break yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case protects well in heavy machinery environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect be-feel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid and thoughtfully designed protection case. It feels just as strong as it looks: sturdy, sleek, and secure. The material strikes a perfect balance: the grip isn’t slippery or uncomfortably rough. It’s that just-right feel in your hand that inspires confidence. What sets it apart even more is the included belt clip accessory, which adds another layer of functionality and safety. Whether you're working on the go or want extra peace of mind, the clip offers multiple convenient ways to carry your phone securely. This OtterBox Defender Series Pro delivers reliable protection with an innovative design, making it an excellent choice for anyone serious about keeping their iPhone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great case. Solid for when my kids drop my phone preventing the screen from being damaged. Also, keeps my charging port clean which is a huge help because due to my work environment dust and dirt getting in the charger port and buttons was a huge problem I was having but this takes care of it without the expense of a $75 cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Overall great product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the Otter box brand. It is not too bulky and provides excellent protection for my son's phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a phone cover less than a year ago it wore out I've never had a problem with Otter Box covers I have never had this problem with this brand and the staff at Best Buy are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we love it no longer go to Home Depot I would recommend this product to anybody who had moisture in their basement. It would want to get rid of that moisture. It works phenomenal. The price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your Investment.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of phones these days, you really need to protect that device. I believe the case I bought is one of the strongest ones available!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox 13 delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox fit my iPhone 13 and fastens to my belt with the easy attached clip. It is easy to remove my phone from the protective case too.

    I would recommend this to a friend
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