Customers enjoy the Defender Series Pro Modular Case's excellent protection and ease of use. However, some find the case bulky and large, affecting hand comfort and compatibility with certain phone holders. A few users mentioned issues with screen protectors, suggesting that a built-in or improved solution would be beneficial. Overall, the positive feedback on protection outweighs concerns about size and bulk.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great phone protector
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Otter shock resistant protector looks really cool on my phone. I am able to use my phone without having issues reaching for buttons, etc. while is safe. I dropped it twice already and my phone doesn't have a single scratch on it.
I would recommend this to a friend
Cons mentioned:
Size
Rated 4 out of 5 stars
Overall a very protective case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall it's a really good case. Very protective and durable. However, I have 3 different car dash holders and the case is so large it has to be forced into any of the holders, but it is usable, just a two handed, not while in motion forced fit. Additionally, the protective rubber flip cover for the charger port has the potential to cause more damage than it protects from. I understand trying to keep dust and debris out of the port, but it is very frustrating plugging in your charger and any other port accessories such as Square. My wife and I both have cut the rubber flip tab off thre charger port area.
I would recommend this to a friend
Rated 5 out of 5 stars
You didn't have a selection one color
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cause regular price for phone case that nobody uses anymore so I felt that it should have been on sale for at least half the price that I paid over priced item one color selection very disheartening
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Great case! Had one before.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super case for the Samsung Galaxy S8+. Not only offers great protection but is easy to manipulate back & forth when taking pix or if you need to hang on your belt.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone was run over by a car. You could see tire prints on back of phone. It was well protected only thing hurt was screen protector. My phone had no damage
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great for the disabled!.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I write my summary because I have a muscle disease that causes tremors. I had a cell from Motorola a great phone but I dropped it with a cheap case which broke the phone :(. I bought a Samsung Galaxy S8 Plus to replace it for 700 dollars, This product was recommended by my Uncle who trains Truckers and had dropped his phone and destroyed it on the concrete in a truck stop. I have dropped my new phone hard several times and it works great still. Very pleased with item glad Best Buy sells them.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulkiness
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone case, protects the phone without the bulky look of a phone case. Great phone case clip included.
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Works well on the S8+
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's already slid off the arm of my recliner about 2 and half feet onto a tile floor and all that happened is the screen protector (doesn't come with this case and is another brand) got dislodged a little. I had the phone resting on its face which is very slippery. With it on its back in the case it tough to make it slide due to the roughness. Easy to hold in your hand with the rough sides too.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Size
Rated 4 out of 5 stars
Good case for protection
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection! I've dropped my phone at least 20 times and no damage to the phone or screen. Just don't take the case on and off because it stretches then doesn't go back on right.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Scoopal12,
We're thrilled to hear this Defender Series Pro case has your vote of confidence, protection-wise. That said, this case should be secure but not difficult to operate. Not to worry - our awesome Otters have some great tips for the application/removal of your case. Feel free to give them a call at 1-855-688-7269, and they'll dive in with the assist!
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Nice!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone cover for my Galaxy 8+. Fits like a glove and glad I purchased it because right after, I dropped my phone and it just bounced around on the ground and landed face down.. without a scratch on my phone. Case got a lil dirty but, wiped it off and looked great.. Thanks BB!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good quality and protection, like how it feels as well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Bulkiness
Rated 5 out of 5 stars
Awesome!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seamless and perfect not too bulky!! Easy to put on my phone!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
You get what you pay for
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With the extra added grip and protection. There really isn't a reason to buy a cheap phone case. I have drop or have seen this phone been dropped while in this case. The force is no match for the protection and even the added comfort while texting is just an added bonus to an already stellar phone case. 5/5. Must buy!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best case I've purchase yet! The Defender by otto
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you have a cell phone that cost in vcd the hundreds protect your investment get the defender phone case by otto box and you cant beat the price at Best Buy I've had it for a a week and drop it 2x already with not damage to my samsun S8+
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection for your smartphone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox - Defender Series Modular Case is an excellent case to have for your phone. It also protects where your phone charger connects to the phone and where your earphones plug into the phone.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great cellphone protector
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this to protect a new cellphone. With young kids, my cellphones usually last a few weeks before the screen is cracked. With this protector on, my screen is still intact.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection for my cp
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cp is protected much better with this case. The last case i had did not protect the glass on my cp at all and after dropping my phone it cracked instantly..not with this case.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Made it easy for me to hold my phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to attach to phone. Use bracket in shopping cart when I buy groceries. Attach it to child seat and use my calculator. Works great
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Worth the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well i like the color and look just its a bit bulky for my taste but ive dropped my phone and nothing happened so good
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Nothing beats an Otterbox!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your phone is safe and secure with an Otterbox. (I don't use the belt clip, but the rest of the protection is great.) I have used Otterbox on all of my phones.