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Williston, VT 05495
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 88 reviews
  • Rated 5 out of 5 stars

    iPhone plus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Strong and easy to hold on to looks good to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Sturdy and durable, gives a nice hefty feel to the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. To as slim as other options. Recommended for safety and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Love it Tons of memory , good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my new phone. Really like how it’s clear !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case, was shatter proof. Easy to put on and off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great quality, we will see after few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great product great product great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case for the iPhone 14 plus. Ease to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jana’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Service was good too. Will go back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, good feel, and as protective as you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case great with the magsafe highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case fits perfectly on iPhone 15 plus as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy to install the case at my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable Highly recommended Excellent fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good happy with purchase. Otterbox is always a good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t last as long as other cases. Already on my second one. And with this one the sides are coming off. But does protect my phone when I’ve dropped it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jojo! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    cooperdooper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not played with all the features as of yet. But was disappointed in the color blue. It was not the color I expected--it appears to be a white=ish gray.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced disappointment with the color of the case. Dark Side is intended to be a Clear/Black color scheme in the Defender XT Series case. If our Customer Service Team may assist, please give us a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a cellphone case at the Anchorage, Alaska Branch. My mistakes was not opening the box until I got home which is 3 hours drive. When opened the box found out that its probably a returned and was just put back in the shelves. Of course called customer service and the agent said there is no way they can credit me or send a label due to store policy that you have to returned it to the location. Explained my situation that I’m I am 178 miles away from bestbuy and he said sorry but I cannot do anything and I only have till May 11th to return. I am not going back anytime soon. Trying to call the Anchorage Branch but customer service there, just pick up the phone and hang up. Been a member and card holder for a long time and was so disappointed, very very BAD CUSTOMER SERVICE.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue. While we are confident that the original place of purchase will be able to assist, please know that once you are enjoying the case that you need, you are welcome to reach out to our CS Team by phone or via chat anytime, as we are always happy to assist. OtterBox

  • Rated 1 out of 5 stars

    Poor camera protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not protect the camera's as well as other Otterbox cases. Had to replace twice due to cracked cameras and back of phone within 3 months. Would not recommend this case. The rectangular piece on back constantly falls off too.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Todd! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

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