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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 741 reviews

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94%
would recommend
to a friend

Customers are saying

Customers admire the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and design. Many appreciate its ease of use and lightweight nature, although some find the bulkiness and screen protector to be problematic. A few customers mentioned the price point as a concern, and some noted a lack of water resistance. Overall, the case receives high praise for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 741 reviews
  • Rated 3 out of 5 stars

    Protects well just not the best case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its job however, the buttons were stiff and it made it hard to use the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good case a little big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the color and built in screen protector!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is not too bulky yet provides good protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, has a tendency to lock up and fteexe. Otherwise it'd s nice phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always stick with Otterbox products but this case was not my favorite. It's a bit too expensive and it was hard to use the power and volume buttons without doing serious damage to the phone itself. On the plus side, it does feel durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, does what it's supposed to. Gets dirty really fast.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tina,

      Having a bit of a cosmetic casualty with your OtterBox Defender? Not to worry - our color-conscious Otters are on the case! Just give us a call at 1-855-688-7269, and we'll be more than happy to get this all cleaned up with a sparkling-new warranty replacement!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects but doesn't fit phone properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an outterbox for my apple 5 and it fit perfectly. This outterbox does not fit properly. I read reviews before I bought this case and it was true, the fit was off. I still bought the case because it still protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case but I would prefer the life proof case on it because the case is not waterproof like the life proof cases but since this is the best case they have available for the iPhone six I would highly recommend it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could not get a tight seal with the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to protect my wife's new phone, but we could not get a good seal with the screen. She had a difficult time being able to type or swipe properly on the screen. Had to return it for another option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice. Stays charged for a lot longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entirely acceptable case for the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to use on my iPhone the day the phone was released. i have previously owned OtterBox defender cases for my HTC EVO and iPhone 5. The cases has always held up well, and this case is no different. High quality and functional as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimmer than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used otterbox since the 3GS. Everyone has been bulky to me. The iPhone 5 otterbox was as thin as I thought they'd be until the iPhone 6. It's easier to take on and off, and still keeps a thin phone still seem thin compared to previous cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my new iPhone 6 when I go hiking in the rain. The only thing I would do different is to get black instead of pink. The rubber is difficult to clean and picks up the dye from keeping in my denim jeans pocket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this after only one week.. Material used collects dirt and stains the coloring of case making it extremely unattractive. Case looked dirty and old in a week's time...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just like any other otter box you may have tried. It works out well for me, since the Iphone 6 is slimmer the box is slimmer so that helps with it being as bulky as the older models. Worth the buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot pink? Hot mess!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself works great. Bought it for a friend that always drops her phone. Just wish they had another shade of pink that's not so out there. This hue is more appropriate for young people or teenagers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife needed a case for her new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just got a new iPhone. She looked and looked, trying to find one that had the right color and style. She found it withis bright pink Otterbox.Certainly not my color, but she likes it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Defender iphone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox defender is a solid case for iphone 6. The only thing wrong with product is the color. Nobody was picking up the case because of that. Other than that case is a great investment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing we don't like about this case is the color show dirt badly the pick color would not be something we would get again . Love the Otter Box just would buy in a different color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it was the best they had the day of the launch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used otterbox for as long as I can remember and for the most part I've been very pleased. The defender being my favorite line. Not sure if it's because it's it's first model for the new phone but it's not easy to use. The rubber is difficult to get off, which is only mildly annoying but the real issue is the buttons. The power button and the volume buttons take hear hulk strength. I am a very strong woman, and I have to use my knuckle to turn my volume up or town or turn off the phone.

    I would recommend this to a friend
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