Customer Ratings & Reviews
- Model:
- 77-90439
- SKU:
- 6514720
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Symmetry Series Flex Carrying Case's protection and quality, citing its durability and ability to safeguard their Samsung Galaxy Z Flip4. Many appreciate the case's color options. However, some users note that the case fit could be improved, as it may not always stay securely in place.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection, Quality
Great Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the case. The only downside I have experienced is when I put the flex side facing down in my pocket, when I pull the phone out, the case kind of slides off the phone. All I do now though is put it into my pocket with the charging port side facing down and when I pull it out, it's fine. Provides great protection and feels like great quality. Love it.
I would recommend this to a friend Otterbox ripped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before the first month went by, the otterbox ripped and came back in 2 separate pieces.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Mohamed! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Pros mentioned:QualityCons mentioned:Case fit
Cover tuff not tight enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice but compared to other cases without the fold cover it causes issues. The cover on fold pushes case to hit buttoms on sides when opened. Sturdy though
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Eva! We're very sorry for any trouble you've had with the Symmetry Series Flex case for your Galaxy Z Flip4. We're happy to hear the protection has been up to your standards despite those concerns though. We sincerely appreciate you taking the time to share your thoughts on this case with us and we'll be sure to share your feedback with our design team for you. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
- Pros mentioned:Protection
Not a huge fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of this case. It tends to slide off of the phone when opening and closing the z flip 4. It has however protected the phone when I've dropped it.
No, I would not recommend this to a friend - Cons mentioned:Case fit
Pretty solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, only real issue is that the top half of the case tends to slide up and down occasionally.
I would recommend this to a friend - Pros mentioned:Color
Great buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong tough cell phone case.Love the color.Matches my flip phone.Excellent phone case.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Case fit
Needs gripper pads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I think I'll probably return this one, it slides around too much when opening and closing my phone. Very pretty purple and the usual rock-solid otterbox protection, I just wish it had the little gripper pads inside to keep it from slipping around so much. Maybe some double-sided tape on the inside might work, I don't know.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've been having an unsteady experience with the Symmetry Series Flex case. We're including a link to our YouTube video with a handy demonstration for installation that will perhaps settle things down. If we can be of any further assistance, please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll always be happy to help!
https://www.youtube.com/watch?v=ZC5bJ6kw52o
Happy Holiday Season,
OtterBox Customer Support
- Pros mentioned:Protection
phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit and protect my phone good, also looks nice on the phone not to big
I would recommend this to a friend not pretty but gets the protection job done.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kind of bulky and folding action may stick from time to time. But it will protect your phone during drops.
I would recommend this to a friend- Pros mentioned:Protection
only great way to protect a folding device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has an added hinge protector that is just the difference between a crappy design and a great design. Youre getting what you pay for here.
I would recommend this to a friend - Cons mentioned:Case fit
Waste
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Would be an awesome case if it didn't slide around. Big disapointment from a well known brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize you are experiencing excessive mobility issues with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to troubleshoot this!
- Pros mentioned:Quality
Returned immediately
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice sturdy case but the hinge causes it to slide up every time you open and close the phone. I wanted the durability but couldn't stand the poor design.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Chris! We're so sorry to learn about your disappointing experience with the Symmetry Series Flex case for your Galaxy Z Flip4. We know that you expect better out of your OtterBox. If that top piece slips off a bit, you should be able to simply slide it back into place. We sincerely appreciate you taking the time to share this feedback with us though. It sounds like you've already made the choice to move on from this case, but please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Kindly,
OtterBox Customer Support
- Pros mentioned:Protection
grrreeeaatt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great protection but has slippage when opening and closing.
I would recommend this to a friend One limitation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I did not give this a five is that it does not protect the camera
I would recommend this to a friendUgh!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I've come to expect from OtterBox. Front c
No, I would not recommend this to a friendWaste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed,in the otterbox ... it leaves the hinge corners exposed... In my opinion, a WASTE OF MONEY.!. Now I have to go buy another protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're very sorry to hear about any disappointment you've had with the Symmetry Series Flex case for you Galaxy Z Flip4. We sincerely appreciate your feedback on the case structure around your phone's hinge. We'll be sure to shoot your thoughts up the ladder to our design team for you. Please feel free to give our customer service team a ring at 1-855-688-7269 with any questions or concerns.
Kindly,
OtterBox Customer Support
Didnt like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what i needed it for. Did not work like it said it would
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .What's going on with your current Symmetry Series Flex case that isn't working out as expected? We'd love to learn more about your recent experience and see what might be done to help turn things around. Just give our friendly Otters a call at 1-855-688-7269, and we'll get right on the case!
Best,
OtterBox Customer Support
- Cons mentioned:Case fit
Is tight enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good case but not tight enough to hold my phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling a bit uneasy about the fit of your Symmetry Series Flex case. We're including a link to our handy YouTube video that demonstrates the best process for installation, but if you continue to struggle, definitely give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help cinch things down with a brand-new warranty replacement!
https://www.youtube.com/watch?v=ZC5bJ6kw52o
Happy Holiday Season,
OtterBox Customer Support
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phones and awesome you can flip it and see your calls and texts on screen.
I would recommend this to a friend- Pros mentioned:Quality
Great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone case. Very durable and have not have a problem with it.
I would recommend this to a friend