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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 121 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Hard Shell case's protection and fit for their Apple iPhones. Many appreciate its lightweight design and the overall quality of the case. While some find the price a bit high, the slim profile and good grip are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-121 of 121 reviews
  • Rated 1 out of 5 stars

    NOT THE RIGHT SIZE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad that a corporation like Best Buy can't even get the description correct. The 12 and 13 are NOT the same size.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Apologies for the confusion, Daniel. This is actually an updated Symmetry Series Case designed for the new iPhone 13 Pro Max that we were able to design in such a way that allows it to also be backward compatible with the iPhone 12 Pro Max.

      Best,
      OtterBox Customer Service Team OtterBox

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