Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $409.95
The comparable value price is $479.99

Customer reviews

Rating 4.3 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 5.0 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.6-Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave Oven with Inverter Technology, especially its heating capabilities, power, and size. Many appreciate its performance, quiet operation, and modern appearance. However, some customers find the icon-based interface not intuitive and dislike the absence of a keypad for direct time input, as well as the control panel's lack of illumination when off.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-87 of 87 reviews
  • Pros mentioned:
    Heating, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Microwave

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave! Lots of features. The size is great, the turntable and rest of the inside is roomy. It heats quickly and evenly - amazingly even cooking. The technology in this is pretty neat. Lots of defrost and re-heating options that actually sense and work. I popped a bag of popcorn in it and it turned out just fine. After the timer has gone off it even spells out to enjoy your food! Pretty funny, but a touch that my teenager enjoyed. I would recommend this microwave. It's the 2nd Panasonic microwave that I have owned and I will stick with them as long as they keep making them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    large and kind of confusing

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is definitely aesthetically pleasing, but it takes up a very large portion of my counter space (and i dont have much to begin with) I would suggest taking measurements and seeing if it will fit your counter before you buy it. I love the smoked glass and stainless steel look it boasts. a significant upgrade from the boring, white, 1 cu.ft. machine i had before this. i thought bigger would be better but this is a bit too much for me. after using it i really dont need one this size but, oh well. The buttons were pretty confusing to me. ive always been a "hit minute-plus a bunch of times and keep checking if its done" kinda person. this microwave takes all the fun out of that with its fancy heating sensor. it just knows when the food has been properly heated. im still not used to it, and i think its going to take a while.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Control panel, Ease of use

    Rated 2 out of 5 stars

    Too complicated. No numbers on control panel.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the microwave and am planning to return it. It's way too complicated. I was dismayed when I realized that there are no numbers at all on the control panel. I should've paid more attention to the detailed photos and other reviews, rather than just the rating and description of the heating technology. Never occurred to me that a microwave might not have numbers. Sure, I could take the next year to rely on using the Owner's Manual every time I want to cook something or eventually memorize that Sensor Cook menu option number 13 is for Canned Vegetables or that menu option is 9 is the mode for Frozen Pocket Sandwich (seriously?!) ... but I really don't need or want a microwave that requires that much focus to learn how to use it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We will take your feedback into consideration and we are sorry to hear that it was not a good fit this time. -A Panasonic

  • Pros mentioned:
    Heating
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent microwave

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this is the "smaller" of the microwaves in this series from Panasonic, it is by no means small. The glass turntable is a little more than 16 inches in diameter. That's almost 2 inches bigger than some "large" built-in microwaves. If you are someone who actually knows how to use a microwave oven and are aware that adjusting the power level leads to much better results much of the time, you'll find this model to be very good. Most microwaves only operate at 100% power output and adjust the effective power by cycling the output on and off. This microwave actually adjusts the power output without the cycling. So what? So, the food heats much more evenly and the results are noticeably better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    looks the same, cooks different

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big difference with this microwave is the inverter technology, but that all takes place behind the scenes. What you see is more evenly cooked food and less time waiting for the temperatures to even out through the food after cooking. There is also a different way of interacting with the microwave through the control panel. This one is largely icon-based, where you just select pictures of what you want to do. That can create a bit of a learning curve, though. For example, If you want to heat two cups of coffee, you touch the coffee button twice, but if you want to heat one cup of milk, you touch it three times. There are no numbers to set the time or power. Instead, you slide your finger across a bar, maybe multiple times, then touch the + or - for fine tuning. All in all, a nice premium over the standard microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Who knew a microwave cook look artful

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this microwave for a couple of weeks now and i must admit that initially it was a little intimidating for a small appliance. There are lots of LED lights, buttons and there is all of that shiny stainless steel. I havent used all of the features yet but it is a great addition to my man cave. It looks much heavier than it is and the cooking options are great. I popped some popcorn, defrosted some frozen wings and heated up some things for my football party. Everything worked great and the interior was easy to clean. I have to play around with it a bit more to really learn all of the features, but it is a great microwave, which it should be since it costs quite a bit more than your standard microwaves, but I think it is worth it so far. I would definitely recommend this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Measure twice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Microwave but the Best Buy in home sales consultant did not measure correctly and the unit did not fit the opening.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

Sponsored