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Customer reviews

Rating 4.7 out of 5 stars with 18 reviews

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100%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use of the Cloud Remote for Sony PlayStation 4, finding it significantly more convenient for navigating movies and other non-gaming functions than the standard controller. Many appreciate how it simplifies the PlayStation 4 experience, especially for those less familiar with technology. However, some users noted that the remote's battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome option to use your PS4 to strictly watch videos and navigate the menus if you're not intending to actually play a game. Setup is simple. You pair it by holding down a couple of buttons to set it up via Bluetooth. Then you download the app from the Playstation Store and use that to set it up to control your TV. It's super simple and to my surprise even controls my slightly older TV. The thing that it lacks is a dedicated mute button. You're only option is to just turn the TV all the way down, but this controller does that. It's also mostly slick plastic. The buttons are rubberized and I think that if the entire remote were coated in that, it would be a lot nicer, but that's a minor complaint.

    I would recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hey Clayton,

      We are happy to hear that you are enjoying your Cloud Remote!
      We take constructive criticism very seriously and we try to improve our products with each revision. Please contact us with your feedback regarding this product at [email protected]..
      Happy gaming! pdp

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gone are the “accidental fast forward” days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a game changer! As a family, we constantly had two problems 1) dying ps4 controller battery and 2) a simple bump of the controller skips to the next scene. This remote was MADE FOR THE PS4! Easy set up and controls my volume on my tv. Definitely worth the extra $5 for the upgrade remote! Great deal

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. I use my PlayStation as my blu-ray player frequently. I could never remember how to pause and fast forward with the controller. This remote takes all the guess work out. It has pause, play, skip chapter, fast forward, and rewind. It even has volume control for the tv. It also has all the normal gamer controller buttons labeled. Literally my only complaint is, the remote can drain batteries quickly if you leave it sitting around unused. I just take the batteries out. I can’t more highly suggest an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for PS4 streaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote makes it so much easier to watch streaming content and movies on you PS4. Cloud service for looking up your TV model is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very convenient and easier than using Dualshock controller. Being able to control TV functions as well is really helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting this remote I would use the remote controller from the PlayStation to watch movies and streaming services , and I would always accidentally hit buttons on it that would cause my streaming to be interrupted. Now that I have this remote, when I’m not playing games , everything is so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this recently for my PlayStation, and so far it works great! It is a faster and easier way to do things, I recommend it for everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for teen daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen daughter uses Netflix and Disney through her ps2 and this makes it much easier to watch.

    I would recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hi Francesca,

      We are happy to hear that your daughter is enjoying the convenience of the Cloud Remote. If any questions should arise please do not hesitate to email us at [email protected]. pdp

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect!!! Way easier to maneuver through movies and it’s a very good necessity for all PS4 users!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this one. It is so much easier to use than a controller when watching Netflix on our PS4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PS4 use and functions, just wish it controlled other home entertainment devices. The center “wheel” can be a little difficult use, arrow use is weirdly set inside the other geometric symbols

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly simplified use of the PS4 for less tech savvy people. A wonderful addition to our electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Middle enter button really needs to be pushed to use, but that's after a month of use. Great edition to the accessory box for ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask for more, all in one remote, easy to set up, great for watching movies/ streaming on ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a substitute to control your ps4. This is a great substitute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Great battery life Everything we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 has so many entertainment Apps. this is a much better option than a game controller.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just an alright remote for the ps4, lags sometimes and it drains to batteries fast seemed like

    I would recommend this to a friend
  • Customer reviews from pdp.com

    User rating, 4.6 out of 5 stars with 34 reviews on pdp.com.

    See all pdp.com reviews
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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