Customer Ratings & Reviews
- Model:
- HD9621/26
- SKU:
- 5789017
to a friend
Stay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing had a strong chemical smell and started smoking when i turned it on.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
We are truly sorry to hear that the product did not live up to your expectations.
Please note that all the following factors could have caused this issue. For instance, when the fat reducer is not in the pan while cooking fatty ingredients or that the pan still contains greasy residues from previous use or else that the food you are using has high-fat content.
We can appreciate how this must be disappointing, so if you'd like to discuss this further, please don't hesitate to get in touch at any time via social media or the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit based on the reviews. Well I was very disappointed. I tried chicken strips. It took forever and dried out the breading. The only good thing was no smell.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your complete satisfaction is extremely important to us. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address this issue (reference this review).
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=HOUSEHOLD_PRODUCTS_GR&category=COOKING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-866-309-8817
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Sunday: 9:00 am – 6:00 PM ET
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We look forward to hearing from you.
What experts are saying
