Customer Ratings & Reviews

Installers still have not completed the install correctly for the steering wheel module. Still waiting for the call with the fix.

great product, worth every penny. definitely recommend

I like it functionally. But it's flawed in that it get misty and blurry after some time. Other people are having the same issue and it costs almost 100$ to get the company to tell you that it needs to be replaced

This is my second pioneer app radio. The Carplay interface works very nicely, although the carpal apps are very limited. The one key piece of info that is not at all clear for new users with iOS 8. You must essentially choose to use the carpal mode (with lightning cable), or set up the system with Pioneers interface cable and HDMI for appradio mode. If you set it up for carplay, you cannot use appradio third party apps such as Waze. This is not at all apparent on Pioneers web site, or any of the marketing material that I have seen. For me, this is relevant because navigation is one of my main uses, and the native apple maps does not do live traffic recalculation, meaning that it can't reroute you or suggest alternative routes based on changing traffic conditions (as you will find in Waze, MotionX, Tomtom, etc.). As of right now, according to my research, Apple is not allowing carplay access to third party navigation apps. Keep this in mind as you are planning.

So I want to start off with the most negative part of this receiver that I encountered, and that was oxidation. Oxidation got underneath the screen and had small bubbles, which hurt the display, and Geek Squad support completely tossed me around for a month, before finally scrapping it! Waste of time. None-the-less, this unit was awesome. The Apple Car Play feature was a huge reason why I initially purchased the unit. It worked well, but I did not like the fact that it doesn't support 3rd party apps, such as Waze, or Google Maps. Got complements all the time about how clean it made the interior look. Using FM radio wasn't bad, but I personally do not like how Pioneer set up the display for listening to the radio. Didn't bother me too much since I always had my phone hooked up and charging. Would definitely purchase again, without Geek Squad Protection, if I weren't planning on selling my current car.

Horrible interface! Can I get store credit? Sporadic audio cutout as well. Have to turn off vehicle to get audio back!

Disclaimer: this is an iPhone users review and its long. The audio portion is universal, but everything else afterwords is moslty iPhone specific. Im using an iPhone 6. This is the BEST Appradio to date! Finding a NAV unit that has a intuitive and beautiful user interface and solid sonic performance is a needle in a hay stack. I was so glad to see Pioneer decided to up the game by showing some love for the audiophiles while giving us a Apple designed with 1 wire supported nav connectivity. Lets break down what this Pioneer system offers: FLAC support. Thats all I have to say. Audiophiles know what it means. If it supports FLAC than your know sound quailty from this unit has to be great. 13 band EQ. THIRTEEN BANDS. We can now have more control over our audio adjustments. More bands to precisely EQUALIZE our music the way the artist and engineers mastered it. We can overcome the obstacles in the automotive environment that tends to mute and boost unwanted frequency plagued from listening in the car. More is not necessarily better for those who are unfamiliar. You can make or break the way your music can sound by improperly adjusting y our EQ curve. I am one to appreciate the 13 bands tho. Time alignment! This is a gem! For those who dont know what this is, its a god send. The car is one of the worst environments for music. It takes so much works for a car to sound as close to perfection. (Yes people, it takes more than replacing speakers and adding amps to get a car to sound perfect.) In a car, the sound doesn't come from the right locations. Optimal listening would require you to wear headphones or sit directly in front of your listening stage. Does that sound like a car? No. Time alignment helps by delaying the sound in milliseconds from each channels/location so when they meet, they are concentrated right a certain focal point. In a car, sound should come DIRECTLY in front of you above your steering wheel by your windshield, literally in front of you, not the center of your dash, but in front of you. Not behind you. Not by your left feet. Not by your right floor front floor board. Get it? Your car doesnt have optimal locations for where a speaker should be placed. Time alignment can fix that. Independent speaker volume adjustments. Even more control! The ability to turn off rear speakers. Why is this good? Music is only recorded in 2 channel stereo. Just left and right. Nowhere in that track is dedicated information for for two channels behind the listener. Does a full fledged band surround you when they set the stage? Nope. They are directly in front of you and thats how the music is recorded. Only in movies would you get dedicated rear channels. Music is not surround sound. Paired with a subwoofer, a really great pair of front channel components speakers, plenty of power, properly adjusted EQ curve, and precisely matched time alignment, I can guarantee you wont miss your rear speakers. Put twice the $ into your front speakers since your savings $ by not touching the rear. High pass and low pass filters have adjustable slopes from 6,12, or 24 db slopes. This is unheard of in a deck of this class. Actually, most of the audio adjustments on this unit can only be found on extreme high end equipment. Meaning a 1 DIN CD player with no screen or NAV for $1k has these feature (and a lot more audio adjustments for a hard core audiophile), and if not an expensive deck, a standalone sound processor with these audio features cost just as much as this unit! A sound processor! It only processes sound. They dont play music or have a screen. So what you get out of this unit is phenomenal from a shear audioholics standpoint. The screen is beautiful. The resolution is sharp. Colors are bright and vivid. The glass screen has a premium feel to it. Down side, its a fingerprint magnet, and can reflect glare from direct sunlight. It feel better than touching a plastic screen like on some other units. And there is a little bit of backlight bleeding around the edges when its dark out. Other than that, the screen is wonderful. Its also capacitive touch so pinch and zooming works on maps. Basically it feels like modern smart phone screen. The units front fascia looks sexy. Sitting in the dash looks sexy (for most cars, not all cars are created equal). The capacitive soft keys on the left just looks classy. Any the whole illumination and display is customizable so it can perfectly match the factory color illumination of your car. CarPlay nav works well. Did I mention is one wire connectivity? Just use your the original lightning sync cable on USB 1. The nav map is simple and clutter free. Tell Siri to find your directions instead of tapping away on the screen. Or you can still tap away on the screen. Destinations are cumulative. So if you discussed addresses or places in emails, texts, or browsing history, its listed already. And since the Nav is thru the native GPS app on the iPhone, its ALWAYS up to date in real time. Texts are not listed as a message. Just who its from. Apple doesnt want you to read while driving. So anything text related is heard and spoken, not seen. I can respect the safety portion of that. The apps are limited within CarPlay, it is still in its infancy. Spotify does work and so does the native iPhone music player. I dont care for the CarPlay interface on the screen in regards to music playback. Its too boring and plain for my taste. The good thing is, the native Pioneer music player works simultaneously. So if I'm using the CarPlay nav, I dont have to be stuck on the boring CarPlay music screens, I just switch to the Pio music screen whether its Spotify or any other music app and will be visually pleased. CarPlay hands free is fine. For some reason tho ( if CarPlay is turned on in the Pio unit) the hand free calls dont sounds as crisp as the Pioneers native hand free calling. If car play is off, bluetooth calls do sound different than if carplay is on and carplay does the phone calls. In my case, I only have CarPlay on when I'm using NAV. When nav is not in use, CarPlay is turned off and I just use the native Pioneer functions for everything. Connectivity is great. Yeah there is no optical drive fron DVD/CD, but do we really find ourselves using them as much these days? Majority of music is downloaded to USB drive/music players or streamed from a smartphone. There a Bluetooth audio streaming, dual USB inputs, still as a rear AUX in. It also has an HDMI input. USB 1 plan for ipod connectivity, the USB 2 have for anything. Load a flash drive with video files or music files, and yes, FLAC files!. But then there are those about video.... Remember all those blu rays you bought that have digital copies? Load them onto a flash drive, the Pioneer unit can play them! Remember that HDMI input? Its a video and audio connection. IPhone iPod with a lightning or 30 pin connector? Use the Apple's HDMI adapter for lighting or 30 pin. BAM! HDMI for all you movies off your iPhone or iPod. Want to keep that connection clean when using the bulky Apple digital adapter? Check out cable jive website for Apple dock extenders cables. And there is no support for SiriusXM hardware, but there is an app for that. lol I may sound like a Best Buy fanboy, but hear me out. Anything with a hefty price tag is an investment. Just like anything, what you get is only as good as how you treat it. With automotive electronics, the install will make or break the system. Make sure who ever is doing the work knows EVERYTHING. Pay for the service if you have to. You pay car insurance for that what if scenario right? Whats 10-20% of the cost of the unit for install services? I mean that a small price that will guarantee the work and piece of mind. Hooking up color coded wires IS NOT installing. It may sound easy cause its color coded, but true installer know what the colors mean and how it works, knows how the MIC or GPS antenna placement effect functionality, etc etc. "Thinking" you know what your doing can cause more harm than good. Poor installation can easily hurt your car, your infotainment system, and your wallet. Im tired of typing. I recommend you going to a store and play with a functional unit. Ask all the questions. Make sure you speak with someone familiar with a unit. Make sure the salesman is actually knowledgeable or speak with a tech that actually touches and sets up these units on a daily basis. So far I've loved my system for about 2 months. It works and sounds superb so far! Please excuse any grammar errors :)

Nice radio system stable and easy to use very affordable

Purchased on May 24th. Best Buy was great matching the online price. Got radio installed only to discover microphone did not work. Contacted Pioneer - registered unit and contacted thru support page about the microphone. Heard back from Rocky by email on Tuesday (Monday was a Holiday) - asking to check whether it was the mic or the unit. Tried another mic and it worked fine. Emailed copy of receipt as requested. Then silence, despite repeated emails to Rocky. Finally last Friday contacted Warranty service, had to wait on hold for 45 minutes, was told to email copy of receipt and shipping info. Asked to confirm the email was received. Nothing. On Saturday I ordered a replacement mic ($13.50) thru an online vendor - got it Monday and installed Monday night. Finally - 3 weeks later a fully functioning unit !! Pioneer has absolutely terrible communication practices. Today - six days later - I get an email saying the replacement mic was being shipped. I told them forget it - hopefully if I refuse delivery the Post Office will get the mic back to them. I'm certainly not paying for return shipping. Best Buy - 5 stars. Pioneer - 1 star. Love Best Buy !!!

Great product if you are looking for an awesome head unit with support for everything literally. It comes with built in carplay support, mirror link support and appradio support to cover all the bases. Since this is a pioneer product it is also compatible with a vast array of accessories like noise canceling mics, steering wheel remotes and car security systems. Only downside to this product is the depth of the head unit when installing. If your car does not have a very deep double din enclosure it may be a tight fit.

I bought this to replace my standard radio/cd player in my car. I definitely wanted the car play feature as i have all my music on my iphone. it works pretty good, but the car play can be buggy at times. not the fault of the unit so much as the software. my only complaint is the screen isn't bigger for the price. overall i am satisfied.

This head unit was great for the initial period of ownership. Rarely any issues until about 9 months after installing it. Software updates seemed to progressively make the CarPlay system worse and incompatibility became a continuous "feature." After about 2 years of ownership BOTH of the USB ports on this device failed. Pioneer refused to repair the unit since it was no longer under warranty and wanted $200 to fix it. I don't feel like 2 years of ownership is a reasonable expectation for complete degradation of the device's functionality nor is the requirement to submit to payment of more than half of the device's retail value to have it repaired. Especially not for components that couldn't cost Pioneer anything more than pennies. Pioneer has lost all credibility. Certainly would not recommend this or any other audio component of theirs based solely on abysmal customer service.

Iplay only works with iphone plug into the lighting wire , if you decide to use bluetooth only pandora works . No XM ready. sound was decent and screen graphics were top notch.

The sph-da120 worked great when it was first purchased. Now, almost 2 years later, there are dots and lines forming on the screen. This has happened to other customers (one made a youtube video) too. If I had known there was a known issue with the screen, I would have purchased something else.

Ought this for the car play option. Returned this unit in less then a week of having it. App radio is glitchy and unit froze multiple times