Customer Ratings & Reviews

This area was installed into my 2011 Ford F150 for the most part it it works however every now and then for whatever reason it disconnects and then reconnect. So the connectivity part of it it’s a little shaky and there are some features that I’m unable to utilize, but outside of that it’s a decent radio for when I’m working with.

Excellent equipment, easy to use, touchscreen reponse is good

i love it it makes it sound louder its amazing the best investment i made yet

Great Head Unit. Software works without issues. Only wish screen could be adjusted to move to differretn degrees up and down.

Good quality and good service great sound and aperance

Installed my wife jeep and she loves it. Also is was very easy to setup.

Awesome stereo great sound and features fit in perfect

Bought it after sony wouldn't play with wireless works flawless

I absolutely love it. It’s compatible to all of my devices and has definitely shown that it has good enough enhanced power for my speakers.

The time it took for the expert to find the correct product and the amount of times I was asked for details which were already supplied was incredibly frustrating.

Great product and installation from the Best Buy team. I would buy again.

I'm back at Best Buy having the car checked because a) I get some kind of Maestro connection error on the screen and b) the unit doesn't work well. I spent about $750 on this, and a good bit of the functionality I wanted doesn't work. It took a while to notice the problem because the primary user of the car passed away 6 months ago, so I just recently checked the unit to see how it was working, I have no idea if the faulty unit is still covered by warranty or if there is some kind of solution that just isn't obvious. The car is being checked now.

Installer told me that the vehicle tracking lines wouldnt be available, then told me id have to buy an additional wireharness to install on top of everything i was told id need to buy. This was on top of waiting 2 weeks for a scheduled appointment. Which forced me to lose a day then when i arrived 30 minutes before my appointment they didnt even get to my vehicle an hour later which was when they told me i had to order an additional part. I told them return everything I no longer want it. After taking an entire got my hopes up just to say “oops its not gonna happen today and you get an additional charge and another lost day”. Yeah no thanks im going to think real hard about spending another single dollar in Best Buy i highly doubt ill ever get that warm fuzzy feeling on making another purchase in Best Buy

Looks great in Jeep Wrangler. Installed by Best Buy did a good job.

I purchased this device in September 2024, and now the backup camera says 'no signal'. Geek Squad refused to repair it since it's still under warranty. I would have to pay to uninstall and ship the item to the factory. I should have purchased the cheaper item and gone without the backup camera. There is a lag for music from Bluetooth. It is very annoying and distracting while driving.

I want to love this but for some reason, there is a disconnect with apple carplay and phone features. When in park and at my kids bus stop, i cant navigate my phone in my hand when listening to music if carplay is connected (whoch is automatic everytime i get in the car) that means i cant take photos, videos, scroll social media or websites or my headunit stops music. Whats scary is if i want to record something my phone records without audio just as my headunit stops audio too. So if you talk while recording it comes out “muted” even if it isnt. Bb techs say its an apple thing. Then this headunit isnt doing what its intended to do if thats the case. Anyone else? Im sad about this.

Car Play is amazing. Very much enjoying the new system.

Purchased 2 of these. One of them keeps failing. The screen will not come on and remains black. Have to bring back to Best Buy to see what they will do with it.

Installation was great very nice and quick He was great

Spent over 600 with accessories for my 2015 dodge ram 1500. Does not automatically connect to my samsung phone. Does not recognize vox commands ,will play seriusxm and i heart channels simultaneously. Tried five usb cables it reports they are wrong..screen glare makes display unreadable.. wireless connection takes a minute to finally connect. i have spoken to pionerr support 4 times..i must wait 2 weeks for BB appt i am planning to put my oem radio bsck and use my phone on a cradle..