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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Navigator Wood Pellet Grill for its ease of use and its ability to function as both a smoker and a grill. Customers rave about the grill's overall quality, describing it as "amazing."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Smoker
    Cons mentioned:
    Cleaning, Uneven temps

    Rated 4 out of 5 stars

    Pit Boss Navigator 850

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it to use as a smoker. Although it does not smoke as much as my offset it does however give a great smokering. Holding a consistent temp is not as good as an electric. I set it to 250 and it will go from 225 to 325. The built in probes seem off as well. I used an external temp probe along with the pit boss and they were about 50 degrees off. Pit boss probe was always below any other thermometer i used. Cleaning is a pain. In order to clean firebox of ashes you have to take all the grates out and the grease plate to access, and you have to do this every 3 to 5 uses. The firebox is small and in the center so you get uneven temps across your grilling area. I got it on sale and used some rewards money so I wasnt out of pocket much. If i had paid full price im not sure i would keep it. Not a great grill either. Again, firebox is in the middle so as long as your burger is right about its ok, but if you want to take advantage of the 850 sq in cooking area be warned. Even at full temp it wasnt great at just grilling. It is built solid though. Decent size wheels. Pellet grills have come along way but still need some improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker
    Cons mentioned:
    Cleaning
    Best Buy Employee

    Rated 5 out of 5 stars

    Couldn't be happier!

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking is amazing, and this works great! I removed the upper rack for easier access with larger cuts of meat. It handles a 20 lb turkey with no problems, or lay out a couple racks of ribs with ease. Cleaning is a bit cumbersome, but it's just part of the game (be sure to vacuum out the fire box for best performance), I clean every spring. Wish it had more temp settings (can set temps in 50* increments, so can't dial in "325", for example). LED screen is hard to read in direct sunlight, but that's a minor inconvenience. It has a relatively short power cable, si get a heavy-duty extension cord if you aren't near an outlet. Can run any pellets in the market. I also have a small stick of wood to "stir" the pellets in the hopper as it gets low, to keep it well fed. Not sure that's necessary, just part of my routine. Overall, high quality construction, durable, maintains heat pretty well, and distributes smoke well. Keep it clean and covered, and should last a lifetime (I've had mine about two years now). Pit Boss website has great options for accessories and a great list of recipies/ideas. I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Smoker

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this grill! No gas or coals. Perfect for me. It’s a smoker and grill in one.

    I would recommend this to a friend
  • Pros mentioned:
    Smoker

    Rated 5 out of 5 stars

    Pit boss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this grill, first day I had put some steaks on it

    I would recommend this to a friend