Customer Ratings & Reviews

I got it to use as a smoker. Although it does not smoke as much as my offset it does however give a great smokering. Holding a consistent temp is not as good as an electric. I set it to 250 and it will go from 225 to 325. The built in probes seem off as well. I used an external temp probe along with the pit boss and they were about 50 degrees off. Pit boss probe was always below any other thermometer i used. Cleaning is a pain. In order to clean firebox of ashes you have to take all the grates out and the grease plate to access, and you have to do this every 3 to 5 uses. The firebox is small and in the center so you get uneven temps across your grilling area. I got it on sale and used some rewards money so I wasnt out of pocket much. If i had paid full price im not sure i would keep it. Not a great grill either. Again, firebox is in the middle so as long as your burger is right about its ok, but if you want to take advantage of the 850 sq in cooking area be warned. Even at full temp it wasnt great at just grilling. It is built solid though. Decent size wheels. Pellet grills have come along way but still need some improvement.

Does not hold temperature . I had the Geek Squad out to check it and its running 100 degrees above the set temperature. I have the total tech membership, but Geek Squad doesn’t do repairs on grills. I called Pitt Boss and they want to send me a part and have me fix it myself! It alsostarted to rust out already and its on a covered porch and it is kept covered. BAD SERVICE FROM MANUFACTURER.