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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 156 reviews

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96%
would recommend
to a friend

Customers are saying

Customers regard the RIG 500HX Stereo Gaming Headset as having exceptional sound quality and comfortable design, frequently praising its lightweight nature and affordability. Many appreciate the headset's comfortable fit, even for extended use. However, a notable drawback mentioned by some is the lack of integrated volume control. The microphone and compatibility with various gaming systems also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-156 of 156 reviews
  • Rated 4 out of 5 stars

    Awsome mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is awesome and the color is great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves them. Said they work well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for the xbox one. I am bummed though, I picked up the wrong headset, meant to buy one compatible with xbox and computer. This one has a standard 3.5mm headset jack on it which is not compatible with PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Audio for Xbox One and More

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Plantronics headsets for years and always found them solid and reliable with great sound. This RIG 500HX, however, is a massive step forward in both sound and comfort for gaming in my opinion. I pair them with an Xbox Stereo Adapter to get game and chat volume control on my Xbox One. I plug them directly into my PS4 controller. Use them on my iPhone, too. They're so lightweight, you'll never know you've been wearing it after hours of play. Bass response is solid without being muddy. Mic works well for chat and flips up when I'm not using it. The camo-color headband has a cool, soft-to-the-touch rubbery feel. I highly recommend these to anyone looking for serious game sound at a reasonable price. They make other midrange headsets look and feel cheap. GLHF

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of these work great for a while and some end up with a short on one side - after return deadline of course.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last mic whent bad in six months Maybie good for casual use

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      If your unit stopped working properly under normal usage please contact our customer care team at www.plantronics.com/support in order to assist you with troubleshooting or the replacement of your unit. Plantronics

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 5 wks. Store won't exchange. Now up to manufacturers warranty, they either replace or refurbish. Who knows how long that could take? I should have done more homework on manufacturer and retailer policies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loved these at first...comfortable and great sound, but broke after 3 weeks of minimal use. Of course, that was too late to return to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Perfect idea for the gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a Christmas gift. perfect for the gamer in the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gaming Headset !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought an Xbox One, and wanted to play with my adult boys who play games. Got this headset so as not to disturb my wife with all the noise. First, this is a very comfortable headset. I wear a headset at work for calls, and it gets hot and hurts the top of my head sometimes. This one is nicely cushioned and have used it for a few hours now and there has been no fatigue or painful spot on the top of my head. Sound quality is great and the boys say they can hear me clearly. It doesn't sound like I'm in a "tin-can" either. I love the feature where you can hear yourself, which is supposed to help with any talking to loud problems. Finally, the ability to still hear things around me is very nice too. If I hear my wife talking to me, I can answer her, not without asking her to repeat what she just said. Very happy with this purchase and I would highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stylish Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics RIG 500HX Stereo Gaming Headset is a high quality and stylish design. Great value too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect X-Box One Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and mic quality are great plus they are comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was skeptic on this headset as i have not heard of the name the price is what led me to buy it and im very satisfied great sound and very accurate in the direction in game had it for a few months now and not a single issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for solid working Xbox One headset (Also works for PC and PS4) that is easy to connect for a reasonable price then look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reasonable set of earphones under 50 dollars. These have good sound-not too loud. Stylish camouflage as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mic snapped on the first 5mins Of use!!!!! garbage

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review, sorry to hear your headset'd microphone is damaged.

      We'd love to help you with this, please contact us at www.plantronics.com/support in order to follow up and assist you. Plantronics

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