Customer Ratings & Reviews
- Model:
- V104
- SKU:
- 6240932
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Voyager Bluetooth Headset's sound quality and long battery life, with many praising its comfortable fit. Positive feedback frequently cited the headset's excellent audio and extended usage time. While some found the size to be a minor issue, the overall experience was largely positive. The comfortable design was also a recurring theme in positive customer reviews.
This summary was generated by AI based on customer reviews.
prefer the blueparrot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to replace me blue parrot and I've had other plantronics in the past so I tried this one but I prefer the 450
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Voyager 104 Headset. We will forward your comments to our team as a consideration. Our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact if you have any questions!
Beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. I purchase mine on 05/09/19. As of today 07/16/19 it is not working and will not charge. I tried going back to Plantronics for refund but can't get one. All they are willing to do is replacement. I really don't want another one but have no choice at this pig
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your review on our Voyager 104 headset, however, we are sorry to hear about your experience. Charging issues with Bluetooth headsets can be a problem caused by the power source, cable or the product itself (it can be the charging connector or the battery on some cases). You may want to try charging the headset using a different charging cable and power source to completely isolate the issue. If for some reason you still encounter the same issue, then it means it has an actual problem and it is best to replace it. For any kinds of refunds, it needs to be done directly with the place of purchase within the 14-30 days of purchase (depending on their policy). Please note the life span of the product depends on the usage but on many cases they last for way past their warranty period. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
- Pros mentioned:Sound quality
Best Headset ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Headset 11/12/18, after trying multiple headsets, this has been the best I've tried. Can hear clearly, does have a little feedback,which most of them have that ,fits comfortably on head . For the price it was worth it. If I had to, I would purchase another one. would recommend to my friends. Not only for truckers,but for anyone, hands free
I would recommend this to a friend Lousy service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have an panasonic KX-TGD560 cordless phone system with bluetooth. You can transfer your cellular phone's address list to it easily and, of course, you can have a bluetooth headset. The phone was easy to pair with the headset and it was easy to answer a call with it. However, I have not found directions how to make a call, in other words, how to connect the bluetooth headset once you use the handset to dial. I wrote to Support to explain my problem and ask for help. I was supposed to get an email back in one business day. This did not happen. So I made a call to Support. It was not a very good connection (bad for a phone company) plus the lady I talked to did not have a clue. As soon as she figured out that I had a problem her first reaction was that the voyager 104 was is a very basic headset! Well, it was clear from there on that I would not get anywhere with her. I tried, explained it a couple of times, but, hey, when things are basis, what can you expect. I was about to pack up the phone to bring it back, but I thought it must have the option to connect. Then I saw that in the manual that the mute button is multifunctional (for mute, and to activate a voice-enabled assistant) and I tried to press it and it did connect with the phone system once I used the handset. I had to press it twice for about a second. So it works now and it is a nice phone. I gave three stars since I almost brought it back because of basically non existent support. The excuse that this phone is basic is beyond belief. So, if you have a problem with this phone, you have a problem.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our Voyager 10 4 headset. However, we are sorry to hear about your experience. The majority of our Bluetooth headsets are intended to work with mobiles, tablets and PC's with a USB dongle. The functionality of the headset will depend on the type of phone you will be using with the headset due to the profiles. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have any other questions.
Poor product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these headsets in December of 2018. Have really liked them until now. 1 unit will not charge at all. Have tried different plugs and cables with no luck. Have read reviews elsewhere and finding the same issues are common place.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Voyager 5200. However, we are sorry to hear about your experience. Charging issues with Bluetooth headsets can be a problem caused by the power source, cable or the product itself (it can be the charging connector or the battery on some cases). If you already tested different cables and power outlets and still experience the same issue, then it means the headset or the battery has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
