Customer Ratings & Reviews
- Model:
- 87300-13
- SKU:
- 9061161
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Voyager Legend SE Bluetooth Headset's excellent sound quality, impressive battery life, and comfortable fit. Many also praise its lightweight design and reliable Bluetooth connectivity. However, some users experienced occasional connection issues, and a few found the maximum volume insufficient in noisy environments. Overall, the positive feedback on sound, comfort, and battery life outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Did not like this earpiece at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am again disappointed with this Plantronics Voyager. It sounded like I was in a tunnel when talking with others on the phone. I also heard a lot of background noise on my end. Returned this and am happy with the response from my local Best Buy store regarding their returns procedures.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, we will forward your feedback to our team for future consideration when developing new products and accessories. Our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product.
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice.................................................
I would recommend this to a friendAudio is great. Connection is easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good fit if you wear glasses. Charging is easy.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, we will forward your feedback to our team for future consideration.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit is not good. Very loose. Sound is ok. Not the best.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .In order to get the best fit and sound we recommend that you try wearing the headset on either ear and also try using every included ear gel size (s, m l). Using the optional foam cover might also help improve the fit and sound quality.
- Pros mentioned:Comfort, Sound quality
Very pleased . . . .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the VL on 9/1. I liked it so much, I decided to exchange it for the newer model 5220 (I figured the newer model must be better!). Well, I tried the 5220 for almost a full day and other than for the aesthetics, to me, it didn't justify the $30 bump. (I'm sure if you talk to a Plantronics representative they will use their electronics-evil-spell jargon to convince you. lol) Anyway, a day later, I returned the 5220 for the original VL. I reiterate, it's not that I didn't like it, it's just I didn't feel the "upgrades" were worth the additional $30. I am very happy with the VL. Sound is adequate. Everyone hears me clear. Love the "answer or ignore" voice command when receiving an incoming call. The on/off switch bar is great (I don't have to wonder whether my device is on or not. The volume control lever is easily accessible and you can glide it up/down smoothly. Connects to my devices with absolute breeze. I wear reading glasses and I am able to have both things over my ear with no discomfort. In all, I am very pleased with my FIRST EVER bluetooth headset. If you boxed me into a corner and demanded I gave you one thing that would make the VL better, I would have to say the volume. Hope my review helped.
I would recommend this to a friend Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product loses conection constantly. Wir not charge unless perfectly level. The charging cords are only 10" long. So will not charge without something to level it up with that short cord.
No, I would not recommend this to a friendNot a happy camper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a different plantronics headset and it allowed me to say "answer or reject" when a call came in, this one doesn't give you that option even though the info on the box says you can.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
Not that great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time people can't hear you or you sound muffled. If you turn your head it disconnects from iPhone. Not sure why it got such high reviews. Will be returning.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, we are sorry to hear you're experiencing trouble with your unit.
In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.
If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
No a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great when I purchased this product but shortly after I was having a hard time connecting with my iPhone or car. Thank goodness for the warranty
No, I would not recommend this to a friendNot good if you are looking for comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good if you are looking for comfort. Poor quality sound it's was my 3rd different earpiece, I thought if I spent more money I would get better quality I was sadly mistaken
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. and test.
poor product.doesnt fit well and won't charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it ,and when I went to charge it, it wouldn't charge up.I am going to bring it back.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We recommend trying other sizes of ear tips in case the unit feels uncomfortable or too loose/tight, if it still doesn't fit well then we would strongly recommend another headset with different wearing style.
If you still have the unit available and require assistance, please don't hesitate to contact us at www.plantronics.com/support
My experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product here at very hard time connecting to a galaxy phone and when connected the connection was very poor was a nice piece of gear but had to return it
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product would not stay connected to my phone. Reset this product on several occasions with the same results. I would not recommend this item.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so;
Delete the headset from your cell phone's list of paired devices.
Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. Re-pair the headset with your phone.
If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance.
- Pros mentioned:Battery life, Fit, Sound quality
great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two Bose in a year. They no longer produce them, and basically told me "too bad" it fell apart. The Plantronics is so superior to what I had used before. For me, it is very comfortable AND secure, even with glasses on. The clarity of sound is fantastic. It holds a charge forever and comes with a car and indoor charger. I have no trouble sending or receiving text messages completely hands free as well as calls. It has the feature of announcing the caller and providing the option of answering or rejecting calls verbally. The Bose did not. The Plantronics is an exceptional value. The Bose cost $159.00 and was very inferior.
I would recommend this to a friend The magnetic charger is difficult to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A flat surface is needed to balance the charger. Otherwise it comes loose.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your feedback on our Voyager Legend SE Bluetooth headset. We will forward your comment to our product manager for consideration when developing new products, please don't hesitate to contact us at www.plantronics.com/support if you have any issues with your product.
Awe full won't charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't charge tried all adapters,bought this a week ago and it just won't charge tried everything.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE, we are sorry to hear you're experiencing trouble with your unit. This model should take ~90 minutes to receive a full charge, the LED should flash red or blue every few seconds while charging and it power completely off once fully charged. You might want to try connecting your headset to another charger or powered USB port and ensuring nothing is preventing the cable and headset's charging connector from making proper contact. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
Does not have good sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth has very poor sound quality. It is very fuzzy for both parties while on the phone.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend SE Bluetooth headset.
Poor audio quality or low range may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blue tooth cuts out disconnects bad sound wish I could find the old Motorola head sets
No, I would not recommend this to a friendBluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst ever don’t buy it it sucks replaced tons of time
No, I would not recommend this to a friendNot worth to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor signal though mobile is in my hand . I don't recommend to buy
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if its on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps:
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
