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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

65%
would recommend
to a friend

Customers are saying

Customers are satisfied with the card slot, color, wallet feature, leather quality, storage capacity, and cuteness of the Folio Wallet Case for Apple® iPhone® X and XS. However, some customers have concerns about its durability and price, while a few have reported issues with peeling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 186 reviews
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is working well so far however the inside fold, as pictured below, peeled. I do however like the convenience of putting a credit card and/or cash in the case for a quick run to the store or restaurants to pick up food etc. I also like that this particular case closes over the top so an extra protection for the screen. I did buy it on clearance so the peeling is a minor inconvenience. Can’t comment on length of time it will last as I haven’t had it very long.I gave it a good rating on price only because I got it on clearance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really want to love but design is flawed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the aesthetic of the case. The matte blush and gold give a really nice look. Unfortunately the case seems to be cheaply made. Glue showing in a few places and already starting to tear on the bind barely a week after buying. Additionally, if you decide to use the card holders it doesn’t allow the cover to lie flat. Good idea, poor execution and not worth $30.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love the color, hate the case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for 3 weeks, and after a few days, the center where it folds started to peel. It didn’t bother me since it was on the inside, but after a week the outside started to crack and tear at the top and bottom. I have even reduced it’s use, only keeping it on at work during the day and then taking it off my phone at home, yet it progressively gets worse each day. Unfortunately, I fear if I use it much more the center fold is going to break and I could lose my cards. Pros: Pretty color, good leather feel, holds phone in securely, covers front & back, can hold all major cards. (About 5) Cons: Center cracks and leather peels easily, does not close all the way with more than 1 card in there, seams came undone in a couple of weeks, hassle to hold and use phone to take pictures with at the same time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome IPhone X Wallet Style Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Platinum Folio wallet phone case in pink when I got my new IPhone X at Best Buy. Love this case, keeps my new phone safe when it’s in my purse. Or I use it like a wallet and carry credit cards in with my phone, leaving my bag home. Convenient and looks great. Nice quality phone case. Only downside is that it doesn’t protect your phone if it’s dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this phone case. I bought it for my iPhone XS, It’s so elegant for parties or any kind of outing. It looks so beautiful, and the price is so amazing. I have no words to say how much I love this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stylish case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful pink iPhone case is great! Even has slots inside for driver’s license, credit cards, etc. when you want to travel light. The mauve dyed leather is beautiful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone wallet online and picked it up 11/29. Two days later, I noticed the leather-like finish on the inside of the hinge (?) had cracked and started to peel, and by the end of the following week, the finish on the outside of the hinge is also starting to crack and peel as well. This was not an expensive phone wallet, but I did expect that it would last a few months rather than just a few days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking , however looks can be deceiving.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover appears to be leather , however the cover is made out of a cheap imitation , I purchased this item for my wife for Christmas , in less than thirty days it has fallen apart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve believed all the other poor reviews. It came with lots of cracks in the creases (it’s supposedly new!). Definitely poor quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wife loves this case!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the versatility of this phone case, I have purchased three of these for the iPhone X since my wife loves the card inserts which eliminates her carrying a wallet most days and overall for its case design. However, the case gets dirty easily and tears at the seams with two to three months of ownership. The price alone is what drives an insane person to purchase this product repeatedly. If you’re looking for a case with a nice feel, credit card slots, and a nice design then this is for you; just don’t count on it having Otterbox like protection for you phone if you drop it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Case, easily cracks and stitches come loose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, halfway decent case “aesthetically” speaking. Quality measures are poor considering the leather cracked within a week of receiving the case. Additionally, the stitching was relatively poor as they came loose within that week time frame. The case was not exposed to moisture, or overheated. Kind of disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a folio case, I like the girly look of it. Wish it had a closure tht kept the front & back connected. Kind of heavy, but not a deal breaker. Only thing I really dislike is that its awkward to take pics because the front cover flops around & you cant close it or put it behing because either way it covers the camera/sight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sturdy, handsome, functional, protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really like my iPhone-X wallet case and the convenience of having pockets for credit cards & bills. I would have given it a 5-star except I find it somewhat cumbersome when talking on it, to fold back the cover--sometimes I accidentally press the "off" button or the down-volume button.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Screen Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having have phone and credit card & ID in one spot but there is no screen protection what so ever. For the cost would think sit would give you some ome sort of protective cover over the face of the phone. Also, getting phone out can be a pain.....think I'll stick with an OtterBox or LifeProof case next time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My first wallet case for a mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a place to carry 2-3 cards and a small amount of cash is nice. However there's no place for coins and getting used to opening up the case to use the phone is taking some getting used to. In all honesty, I will probably return and exchange for my favorite Otterbox case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid design and appears that it will hold up nicely. Only complaint I have is that the cover closes off the camera if you wrap it to open for use. Why not notch that area of the cover to make it more functional?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great and a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend to go along with the new phone I got her for Christmas. It looks great and I'm sure she will love it. Great quality and it looks like a wallet. It go great as she is a fine business woman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a LifeProof person to the end, but in between getting a new case I came across this one. I like the wallet feature, and the material is pretty durable as well. It made a good short-term case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unique Color and Durable Leather Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability of a leather case. This one wears well. Unique color stands out among other things in my bag making it easy to locate. Gold finish is a nice accent as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color & clearance price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is that the inside binder area frayed from opening & closing. Otherwise, love the protection it affords my phone & the gold detail gives a classy look.

    I would recommend this to a friend
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