Customer Ratings & Reviews

I bought the digital version because I hardly play physical games anymore and I have no regrets. Aesthetically it is much more beautiful and symmetrical than the reader version. The performance is incredible: charging times are almost non-existent thanks to the SSD and the DualSense control is honestly the best thing about the console; the vibration and triggers completely change the experience. If you have a good internet connection to download the games, this is the best option to save you a little money on the hardware.

I had a great experience ordering and picking up the PS5 from Best Buy for my kids’ Christmas gift. The online ordering process was simple and clear, and I appreciated how easy it was to choose in-store pickup. I received timely updates letting me know when the console was ready, which made planning much less stressful during the busy holiday season. Pickup was quick and smooth. The staff was friendly, professional, and made sure the order was handled securely. Everything was packaged well, and the PS5 was exactly as expected. Seeing how excited my kids were on Christmas morning made the whole experience even better. Overall, Best Buy made what can sometimes be a hard-to-find, high-demand purchase feel easy and reliable. I would definitely recommend Best Buy for gaming consoles and holiday shopping.

Got this as a gift for Christmas and my birthday, wasn’t expecting such a good price. I’ve been looking for a while and didn’t know if I wanted the slim or regular, but slim works the exact same. I’m glad that it’s digital, but I’m worried about running out of space.

I finally bought my PS5 from Best Buy and honestly, it was a great experience from start to finish. Ordering was easy, the checkout process was smooth. As for the PS5 itself… it’s amazing. The speed is the first thing you notice, games load incredibly fast. The graphics are beautiful, and everything feels very fluid. It really feels like a true next-gen console. The DualSense controller was a nice surprise too. The haptic feedback makes games feel more immersive and fun. Overall, I’m very happy with my purchase and with Best Buy as a retailer. Reliable, easy, and stress-free. I would definitely recommend buying a PS5 here.

I got this during Black Friday deals. My son likes it and we play together sometimes. I like the controllers and the picture quality is great on our tv. Storage is not a lot, each game downloaded takes like 100gb so the hard drive fills up very quickly

I purchased the PS5 Digital Edition for my son as a Christmas gift, and it was a great choice. Setup was quick and easy, and the console looks sleek and modern. The performance is excellent with fast load times, smooth gameplay, and amazing graphics. The controller is very comfortable and adds to the overall gaming experience. Even without a disc drive, the digital setup works perfectly for us. My son loves it, and I would definitely recommend it.

I love it it runs great i don’t regret buying this at all.. the Fortnite extra character was the best !

It looks nice, works great. I like how it’s digital and don’t have to worry about disks. Easy to use.

Originally I came to buy a PC, but after further thought and a conversation with a really nice employee- I chose to buy a PS5, mostly because I needed an upgrade. I went home, set it up, and played for 5hrs straight. I’m so glad I got to upgrade from a PS4 to a PS5. Thanks Best Buy :)

The PlayStation 5 delivers an outstanding gaming experience with incredibly fast load times, stunning 4K graphics, and smooth performance. The DualSense controller adds a whole new level of immersion with its haptic feedback and adaptive triggers. With a strong lineup of games and great backward compatibility, the PS5 is powerful, innovative, and absolutely worth it.

I purchased a PlayStation 5 through the app for pickup. The process was very easy and within the next hour it was ready. Customer service was quick as possible when it came to checking me out and helping with minor problems I had. I would definitely purchase again through best by 10/10 recommend!

My kids love it, great Christmas gift! Glad I was able to still catch one last minute, I mean literally 12/23/2025, I went in & the BB rep went out of his way to check for both items & I caught them both for a nice deal , thanks to you all!

This is the best Christmas gift I have purchased for my grandson.. He loves this game system.. He loves that it’s digital he can download the games ..I loved the price..I’m thankful for the assistance I received at Best Buy . The sales person took his time helping an explain all the different of all 3 games systems..

Great and gift! always puts a smile on someone’s face

My family and I love it this is something that I wanted to get for my kids and myself as well for a while that I have been just holding back about it but now that I got it and I see how My Baby enjoying it it’s something amazing.

Greatest ever fast new gaming better experience ever

Over all I expected a better performance from the device but handles games very well and doesn’t over heat so I would give it a 9/10.

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

love this new slim ps5 ! bestbuy made it easy for me to pick this ps5 out .ordered this online and picked it up in store with out any hassle at all also got my monitor from best buy

Absolutely love it been wanting one for the longest now I finally have one and for the price you can’t beat