Customer Ratings & Reviews

I came to Best Buy for the new Pokémon product release, and I have to say this store handled it better than anywhere I’ve ever been. The General Manager came out two hours before opening to meet everyone waiting in line and personally handed out tickets for every item. This was such a smart and respectful way to manage a high-demand release. Because of the ticket system, we knew exactly what we were getting, didn’t have to stress about our spot in line, and could step away and come back at opening without any chaos. It also saved everyone’s time both the customers who would’ve waited for hours with no guarantee, and the staff in the back who didn’t have to deal with a huge rush of people hoping for items that were already sold out. The whole process was smooth, organized, and incredibly considerate. Huge shoutout to the GM and the team for making a hectic release day actually enjoyable. I wish every store handled launches this professionally! I will definitely ONLY be coming to this store for all future Pokemon releases. And I ended up pulling my biggest chase from this box!

I’m so happy I was able to get this box on release and at MSRP. The UPC was in great condition and had absolutely amazing pulls and promos! Would definitely recommend buying one if you’re fortunate enough to run into one at Best Buy.

Used this $400 gift card for Pokémon stuff, and it was super easy. Added the card at checkout, balance applied instantly, and everything went through without a problem. Highly recommend if you shop at Best Buy often.

This is a great Pokemon product me and my son love it we open 18 pack the mat is amazing everything came on time Best Buy thanks you so much for always making my shopping easy

Best price on Pokemon's newest Ultra Premium Box. $119.99 + tax. $132 was lowest price on that release day of Phantasmal Flames.

Amazing product! Worth every penny. Got a hand full of SIR hits and a really nicely package gem mint Charizard EX Promo

Been trying to get a hold of this box for a while and I can say I am not disappointed I got everything I wanted and more I’m happy with my purchase.

Very great pokemon card premium box to hold onto, look at, and open up to find exclusive treasures. 5 Stars.

Best Buy has become the best for in-store pokemon finds - great product, great prices!

BEST DROP EVER waited for a little bit outside then scored on that and a ETB

love it it was great for me and my family to enjoy ripping packs together

Great box and awesome release at Best Buy better than all the rest.

Nice box with great promos. Didn’t really pull anything nice from the packs although there is a nice selection. The mat and coin are really nice. Overall a good find

Amazing product, comes with 18 packs and a great promo!

This was great value. And Charizard is my favorite pokemon.

I waited outside today for this and it was pretty cold, but i managed to score this

Looks amazing and has really nice presentation, pulled the destined rivals mewtwo

I recently bought a Pokémon item from Best Buy, and I couldn’t be happier with the whole experience. The product arrived quickly, was packaged securely, and came in perfect condition—exactly as described. The quality is great, the colors are vibrant, and it’s an awesome addition for any Pokémon fan. Best Buy made the process super easy, and I really appreciate how smooth the checkout and delivery were. I’d definitely recommend purchasing Pokémon products from here—totally worth it!

Extremely satisfied with the product, it did have a tear in the plastic. But I was going to open anyway so didn’t bother me. I’m glad that bestbuy still continues to provide these products at a reasonable price point! Thank you for having them available!

This was an ultracool item to buy. There was chaos in the line outside with one guy letting his 4 family members crash the line while the rest of us waited hours. I got one but just barely. Wish there was a numbering system outside to hand to people at 7:30 so you can't crash the line.