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Customer Ratings & Reviews

Your price for this item is $164.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 121 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 121 reviews
  • Rated 5 out of 5 stars

    Poly headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I work from home and they’re comfortable and good battery. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and have a toddler, when I tell you these are amazing! When a call comes in or I have a meeting nobody can hear my son in the background! Highly recommend for ppl who WFH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset with mic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really solid headset with a microphone. Well build and comfortable to wear daily for meeting or video trainings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these headphones as I spend a good amount of my day in Microsoft Teams Calls, however I was utterly disappointed with the performance of these headphones. The call answer/end button rarely worked, when I reached out to support they directed to install the Plantronic Hub on top of the Poly Lens I already had installed, the call answer/end worked for a day after that. Mute/unmute was completely unreliable, I would often unmute in a meeting to speak only and the headphones would get stuck in a cycle of unmuting and muting again so I couldn’t speak. I more or less was nervous after this happening over multiple days that I couldn’t trust if the mute/unmute would even work. On top of all of this, I couldn’t hear Teams notification sounds unless I was in an active call. After a few days of attempting to troubleshoot I ended up retiring the device. I recommend skipping these if you are looking for wirelsss Teams certified headphones.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      We are sorry to hear about your experience. We intend to provide the highest quality products to our customers, unfortunately, we failed to meet your expectations this time. We would like to learn more about your feedback regarding our devices and make things right if you wouldn't mind contacting us back at SocialEscGCC@poly.com and providing us with further details, we would appreciate it. plantronics

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great headphones. I know they're pricey, but the sound quality is great, and the battery life is fantastic. I use them working from home several days a week, don't have to charge every day, and then when it does need to charge, gets back to 100% pretty quickly. The only improvement they could make would be to build a slot into them to hold the USB antenna that you plug into your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset. You can set volume on the headset itself. It also has a mute button located at the top of the microphone strip. When turning on the headset it provides the battery level which I live. The headset being wireless is a huge asset since I have so many cords connected to the computer already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a loud environment in office and have been able to talk and communicate with much clearer and noise canceling mic and speech. Would recommend if you are looking for a headset for telecommunication this is the one 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look and feel great! Good range and quality so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset for zoom sessions. I watched a lot of reviews in regards to the noise cancellation. I run outside a lot and was hoping this would block out the wind. It performs poorly in that area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my home office! I deal with clients all day long and this headset keeps extraneous sounds out of the conversation. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset best works for office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using several years of the same product it's most reliable and value for money. works wells with Teams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caregiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset sound clear and easy to use Long nature life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Comfortable fit. Connects to phone and computer at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is JUST what my husband wanted! Sound is clear on both ends, and he can use it all day without any battery/charging issues. This is a great headset for those on the phone a lot of the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just tried it and loving the quality and battery life. As a truck driver it has great noise canceling and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set I have ever had. Definitely cold noise while I am on a call with clients. Sound is great quality too happy customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the wireless, noise cancelling wasn't too bad. I stopped getting complaints about my crying child in the background. but it was not 100% noise- cancelling. But I would still purchase again. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but could use a bit more functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset. I use it everyday for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the at home worker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poly-voyager 4320 is great especially for a first-time at home worker it cuts out the background noise the dogs, the doorbell, and kids these headphones it blocks out and my clients can hear me clearly

    I would recommend this to a friend