The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,752 reviews
Rated 2 out of 5 stars
DISAPPOINTING QUALITY, GREAT CUSTOMER SERVICE
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased Ray-Ban Meta Wayfarers last Friday, excited about the smart features and accessibility options. Just 5 days later, the left arm completely disconnected from the frame, dangling uselessly. Despite attempts to reattach it, the connection point seemed fundamentally flawed.
Thankfully, Best Buy's customer service was excellent. They quickly processed a replacement, upgrading me to the Headliners model at no additional cost. While I love the Meta technology and features, I'm deeply concerned about the build quality of these premium $300 glasses.
The replacement process was smooth, but I shouldn't have needed it for a brand-new product. I hope the Headliners model proves more durable, as the technology itself is truly impressive when it actually stays in one piece.
Thank you so much for taking the time to leave a review!
We're so glad to hear that you've been loving your new smart glasses and they've been bringing you so much joy!
We hope that you continue to have an amazing time as you explore the world through a whole new lens!
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All around awesome glasses. Best feature is the transitioning len’s
This review is from Ray-Ban Meta - Wayfarer (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Red Lenses - Warm Stone
I would recommend this to a friend
Brand response from Meta Store Support
Posted .
Hello JCoop,
Thank you for your review and feedback, we really appreciate it! We are so glad to hear that you are enjoying your new Ray-Ban glasses with the transition lenses!
Rated 5 out of 5 stars
Meta is great
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fit, excellent quality. Very please overall.
Thank you so much for your feedback! We're thrilled to hear that you like it. Your support means a lot to us! Let us know if there's anything else we can do for you.
Rated 2 out of 5 stars
meh - not recommended
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Video is ok. Transition lens didn't work for me. Put glasses on in bright sunshine in the car and nothing much happened, that's a fail. Also as others have stated, the plastic material the glasses are made of is cheap, very cheap. I'll be returning these.
We can see that you had a few issues with your Ray-Ban Meta glasses and would love to help in any way we can to improve your experience with our glasses.
Please contact us directly so we can investigate these issues with you!
Rated 4 out of 5 stars
Meta sun glasses
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works as advertised. Voice connection is spotty. Video and photos are clear and crisp
We are happy to hear you are enjoying your new glasses! We look forward to seeing those videos from your Aston Martin, Mr. Bond.
Rated 5 out of 5 stars
Meta Shades
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use them daily and they saved me from losing my phone on multiple occasions.
This review is from Ray-Ban Meta - Wayfarer (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Red Lenses - Warm Stone
I would recommend this to a friend
Brand response from Meta Store Support
Posted .
Hi KennethR!
We're delighted to hear that you liked our Ray-Ban Meta glasses. Thank you for choosing our Wayfarer glasses for daily use. We truly appreciate your honest feedback how pairing the glasses with your phone saved it from losing on multiple events.
Once again, thank you for taking the time to give us a five-star review!
Just say, 'Hey Meta!' and let the magic unfold!
Rated 4 out of 5 stars
Nice glasses
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice glasses , they dont transition dark enough to wear all the time .. they are great for first person views .
Thank you so much for taking the time to leave a review!
We're glad to hear that overall you've found your glasses to be great so far and we appreciate your feedback regarding the transition lenses in certain environments or times.
We hope that you continue to have a wonderful time as you explore the world through a whole new lens!
Rated 4 out of 5 stars
Ray-Ban Meta
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are fun. Sometimes I have to repeat a command more than twice. When using a hot spot the Wi-Fi connection is intermittent.
I am blind, so I am looking forward to Meta connecting with Be My Eyes.
A shorter "Wake Phrase" would be better.
Thank you so much for the review and letting us know of your time so far with your Ray-Ban Meta glasses.
We are always working to improve our devices so our users can have the best experience as possible. You can let us know of your opinions and ideas via our Community Forums!
Rated 3 out of 5 stars
It’s cool but boring after all
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s cool! But it gets boring after using it couple times. Makes you feel disappointed for purchasing for the price it is.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoyed the raysban until instagram began removing the live connection to the glasses. I dont know why they removed it. It was the coolest feature on the glasses. That and istagram requires 1000 followers if you want to go live. The video recording is great but not worth it.
Hi there, Tracey! Thanks for the excellent 5 star review. We're glad that you're enjoying the glasses and really appreciate the feedback that you've provided!
Rated 5 out of 5 stars
Great Glasses
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like these glasses. I find my self with time to use them less and less. The future looks bright for this technology
Thank you so much for the 5-Star Review! We're really excited for you to explore all the fantastic experiences the Meta platform has to offer so you can make your journey to the unbelievable world of VR with us exhilarating!
All the best!
Rated 4 out of 5 stars
Cool gadget
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a cool gadget the quality of videos and photos are ok but I can’t zoom taking photos. The lens aren’t dark enough for staying in beach. I also wish I could take longer video.