Customer Ratings & Reviews
- Model:
- 601ST350
- SKU:
- 12109695
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio and voice command stopped working after a week and a half
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Christopher
We would love to take a closer look at your particular situation and help out with your audio/voice command issues however possible. Please do not hesitate to contact us directly, you can do so via support on the Meta website.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses that came were not the glasses I ordered. I ordered the green lenses and I got black lenses.
I would recommend this to a friendGlasses
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like them didn’t do what I need them to do
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Katrece,
Thanks for taking the time to share your experience with us regarding your Meta Ray-Ban purchase.
We certainly understand if the glasses didn't end up meeting your requirements, but we just wanted to stop by and let you know that if this was because of a hardware or software issue with the glasses themselves or the Meta AI app they pair with, we'd love it if you could reach out to us via the Meta Help Center webpage, so that we may work with you to resolve any problems you may have been having.
We look forward to hearing from you.
Stopped working after two days of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two days of use. Return window closed because it was a gift and not given until too late.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Jerry,
We can see that your glasses had stopped working after a couple days of use.
Please contact our support directly so we can look into any possible ways we can help you with this!
Delayed Again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not let Best Buy's shipping times fool you. I ordered this 7 days ago and was supposed to get today on the 8th but delayed (the 2nd order in a row). I ordered this from Meta on Monday and got on Wednesday but still waiting on Best Buy Order, which I will be returning. Do not fall for Best Buys shipping promising like I have, order from a reputable company.
No, I would not recommend this to a friendNo great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights automatically come on in low light settings is really distracting sonce you cant turn them off.
No, I would not recommend this to a friendNot really worth it but it’s okay I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really to much to do with them I feel like that could’ve been more to them
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Nxmu,
Thank you for your review of the Ray-Ban Meta glasses. Visit our website to learn more about the glasses. If you have any questions about what else you can do with the glasses, you can also check in with our Support Team.
Speakers are the downfall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers on the side are loud. Everyone can hear your converations,music,etc.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there, Sarah! Thanks for reaching out and providing your review. We really appreciate the feedback that you've provided regarding the speaker volume.
The Ray-Ban Meta Glasses speakers are designed to direct sounds towards the ear, but calls, messages, or music may be audible to others depending on your volume level and the amount of noise around you. You can remove your glasses while they are playing media to check how your volume may sound to others.
Volume can be adjusted by:
- Changing volume directly on your phone
- Swiping on the touchpad on the right-side temple of your glasses (forward to turn the volume up, back to turn the volume down)
If you have any other issues or queries regarding the glasses, please don't hesitate to reach out to our Support Team. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help!
NEVER ARRIVED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never arrived , they called me to replace the order and then it’s cancelled and I get a refund , after two months . That’s not fair .
No, I would not recommend this to a friendproduct not deliverred
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i want to cancel my order, it is taking long time for delivery
No, I would not recommend this to a friendBrand interest weakends a product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wide possibilities Limited allowed usage Meta holding this product back
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to obtain answers from any body in store or telephone. Terrible customer service. I hate to even go to Best Buy anymore.
No, I would not recommend this to a friendWrong size delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved a wrong size. Larger size was selected and smaller delievred. Now I’m not in the country and unable to exchange as this was a gift for someone.
No, I would not recommend this to a friendRB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for the build quality transition lenses are a joke
No, I would not recommend this to a friendLacks punch , autofocus is bad ,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Autofocus is bad , video is shaky can only make video very less time Need better quality pictures
No, I would not recommend this to a friendWaste at this point -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needs more integration features -only useful for listening to music or phone calls
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thanks for leaving your review. We truly value all our users feedback and suggestions as it enables us to give our users the best experience possible and to improve each day!
If you have some ideas on what else should be added to our glasses, you can head over to our Meta ideas forum and leave your suggestions there for our team to see.
Thank you again for the review and we hope you have a great day.
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken only had them for like a month and the speakers don’t work
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Christian,
Thank you for sharing, we appreciate your feedback. We understand you have encountered issues with the speakers on your Ray-Ban. For us to explore appropriate solutions, we would like to encourage you to reach out to us via Ray-Ban Support.
We hope to hear from you soon!
Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy , i bout from online store. Its cheap and discounted.
No, I would not recommend this to a friendFormat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera Only you can take a pics vertical format
No, I would not recommend this to a friendKinda dumb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda dumb. Very short video record length. They are made with Rayban quality tho.
No, I would not recommend this to a friend
