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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3676 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the BlackShark V2 X Gaming Headset for its excellent sound quality and comfortable design, making it suitable for extended use. The lightweight feel and good fit contribute to the positive user experience, especially considering the affordable price. However, some customers have expressed concerns about the microphone, volume capabilities, and cord length. Additionally, a few users have noted compatibility issues and a desire for stronger bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,676 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    headband issue

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my sister and she said the earcups are very loose (adjustable headband)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Missing item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is too late to return it because I forgot, but I got this open box and it was missing the split cable to allow the microphone to work. I would recommend it just do not get it open box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation not as good as i would like. Fair product for rair price it's just ok

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one way to plug into device. My PC wouldnt even read this headset with the cable provided. No help online or in the instruction manual.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid like the Plague

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest like of trash headphones I’ve ever used. I found a headset from my junk drawer that had better sound output than this garbage. Would’ve had more fun lighting $40 on fire

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Couldn’t get it to cooperate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get headset and microphone to work at the same time. Want a bad product, just didn’t seem to be compatible with my PC setup. Returned and went with a different headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading Advertisement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box did not make it clear that the app required to active the 7.1 surround sound was only offered as .exe. Making the feature unavailable without a windows device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to have a fan on you while you game during these hot summers, well right when I put it on it amplified how loud it was. I guess because of how hollow. I would not recommend if you have a fan on you. I will exchange this for the kraken tournament because I sure that, that one won’t be as hollow and allowed the wind to amplified

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box it seemed cheaply made. I bought it because I love the razer death adder mouse so I thought I'd give their headsets a try. The price is really low so I didn't expect a lot, but I was still let down. The adjustable length on the headset is flimsy and so is the wire to move the microphone. I downloaded the software to my computer and it never connected to it. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     very uncomfortable to wear for a long period of time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio kept cutting in and out. And the mic kept getting in the way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch out for static and crackling after a few mon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a month or 2 but now for some reason they crackle and sound like static when i play i have to unplug the headset and plug them back in for it to go away

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    You could get better out of a toilet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product I ever have seen . It did not work coming right out of the box on Xbox series X . I tried every single setting . This is Absolute garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, but not the sound quality I hoped for .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surround Sound is not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.1 Surround Sound is not working. Application does not launch on my PC. Razer tech support is the worst support I have ever dealt with. They respond rudely to messages, make you repeat the same emails several times. As a solution to the problem, after two weeks of correspondence, they suggested that I reset the PC to factory settings with the loss of all data. Problems only with their application, everything else works perfectly on my PC. I do not advise buying these headphones and Razer in general, they are not responsible for their products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has some static to it. I’m not a huge fan of them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really like this. Change it for a better brand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for short time and broke, piece of garbage, mic came off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t get to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quit working almost immediately. Multiple trials on multiple systems and no dice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap feeling. Ok sound. Definitely a downgrade from the basic Corsair hs50 I had. Spend a little more and get something better. I returned them after the spatial sound through the app made everything sound digital and broken up.

    No, I would not recommend this to a friend
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