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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable fit of the Kraken USB headset. Many appreciate its affordability and compatibility with multiple gaming systems, while some users mention that the microphone and cord length could be improved. A few customers also point out that the headset's fit and ear cup size may not be suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 470 reviews
  • Rated 5 out of 5 stars

    Great starter headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones if you want to start streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome performance is awesome Best Buy ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son at a great price and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and perfect for gaming on my laptop with friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset came free with Razer keyboard what a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for gaming, my son likes this a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, he wears them daily for his online games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves gaming and he says they work great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is for those that don't know better. These kick butt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is a true gamer and he picked this out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as advertised!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only lasted 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great headset up until a day ago when the microphone portion stopped working, when you speak it sounds so garbled and static that nobody knows what you are saying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones only lasted less than a year. They have a weak plastic joint where the earpieces attach to the headband that was no match for a teenager.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this for a couple months. It fits perfectly, but the 3D sound doesn’t work good, and mic sensitivity and voice quality are really bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first ones we bought broke within a week but the second set has worked fine now for a couple of months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They r great for computers but if u r going to use them for PS4 do not buy them. They r not compatible

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great for gaming if you want Noise Reduction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought, this headphones because of the price and how they look. After a couple of hours using them my ears started to get very red and when I took of thr headset the pain started. They are very uncomfortable and the mic does not sounds good, according to my friends.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my needs. Was not as sales person described.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke in 30 days right earphone broke off, sound is also very poor

    No, I would not recommend this to a friend
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