Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable fit of the Kraken USB headset. Many appreciate its affordability and compatibility with multiple gaming systems, while some users mention that the microphone and cord length could be improved. A few customers also point out that the headset's fit and ear cup size may not be suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 470 reviews
  • Rated 3 out of 5 stars

    Basically good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but just the basics it does the job!

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Ugly Green Cord Is Too Short

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer should've made this headset with a black cord - the neon green cord is way distracting to the eye and too short to be comfortably out of the way. Sound quality isn't that great either on the mic. Not worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Usb
    Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Great and simple headset for a novice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually hold Razer products at a very high standard, these headsets are no exception. tl;dr is at the bottom of this review, but if you're interested in my in-depth analysis of the headset keep on reading :) Pros: -Plug and play USB requires minimal effort with installation -Flexible headband(Stiff at first, like a new leather shoe, but give it some time to be broken in and they'll fit nicely) -Microphone can be adjusted to a wide array of positions -Razer Synapse software is very easy to understand for a beginner and advanced users can customize to their heart's content Cons: -Microphone gets softer at the end(According to my friends and teammates alike, at the end of every one of my sentences, I get very quiet. I'm not sure if this is due to me or due to the headset's microphone, but this is the very first time I've had this problem) -Ear cups in contrast to the headband isn't very flexible (I'm very finicky when it comes to the ear cups of a headset. So as always I wore the in-store sample for about 5-10 mins and was fairly comfortable, but wearing them for an extended period of time at home is another story. They felt like they were crushing my ears after only about 1 hour) -Sound quality(Surround sound is great and the audio was crisp, but the volume is a bit too low for my taste. If you're just listening to music this is fine, but when you're playing a game like an FPS, listening to very subtle sounds will require a bit more of your attention) tl;dr I would be glad to use this headset any day, but they were crushing my ears and had to take them off after an hour. Sound is nice for listening to my tunes, but when it comes to gaming I would use something different.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK if you do not know about true 7.1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is okay for a beginner gamer, low quality audio and only connects through a usb, make sure you are OK with the substandard features. Color scheme is cool though best part about the headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didn't like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son thought he wanted these based on reviews he read, but once he got home with them he didn't like them. He bought another pair of Razor headphones, which he loves.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke within a month. at this price, could have been made a little more durable. replaced with logitech G930, much happier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic pieces have no flexibility and only moves up and down and is made for a small head of which I do not have. With repeated use and I use everyday the plastic sliding pieces will break. For me it broke in less than 2 mo. As I am a woman it is unrealistic that men who typically have larger heads could use these for longer periods of time unless they do not use them as much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for less than 24hrs before I took them back. They have a fish bowl sound quality and the mic does not pick up very well. I used these with PC and not with PS4 so I do not know if it is any different. I returned these and purchased the Razer Kraken Chroma's and they are fantastic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would be great if it offered Noise Reduction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't bad, but the External Noises are rather invasive. Spendy for being of such inferior quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice! Shame about the cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. I returned my Logitech G430 because they were a pile of hot steaming garbage and bought these on a whim. Very impressed. Much more comfortable, way better mic, and great sound. I'd of given these a 4.5 or 5 if it wasn't for the cord. It gets twisted super easily and is a pain to straighten out. In this price range I'd recommend them over the Logitech offerings! Oh and it doesn't show it in the image really, but there is an awesome green light up Razor logo on the side of each earpiece.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound, poor mic, poor fitment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up with the manowar. This fits terribly. I dont have large ears, but the earpads did not cover them. The handband is uncomfortable. The sound is terrible, and no one can understand you or hear you with the mic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Craptastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep it's the craptastic...pure unadulterated craptasric. This was the third headset from razor in one year. Dont buy unless you want to be disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage. Don't get.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolute junk. Broke within a month. Bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really Great for New Gamers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. The mic is a bit obnoxious because it picks up... LITERALLY... everything, but the surround sound is really awesome and practically submerges you. My one complaint is that the headphones get really uncomfortable. If Razer had the pads that the Logitech G-series have, then they'd be the perfect headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $60, these headphones are ok. The surround sound is good! BUT, the over all comfort of the headphones is less than desirable. The headphones gripped my head like a vice, and no matter how much I adjusted them, they left my ears red and sore after 6-8hrs of gaming. The upper padding is non-existent, and left a noticeable indentation on the top of my head. And not having a mute button for the mic, nor external volume controls on the headset itself, I found to be very inconvenient...having to go back to windows to adjust the volume and manually mute/un-mute the mic in razer synapse. This headset, I would recommend only for someone with a small head like a child or small adult, and for someone who doesn't mind having to use software to adjust the headphone's basic settings. I returned it today, and exchanged it for a Logitech G35.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by the virtual 7.1 especially while playing battlefield 4 on the PC but sadly after about 7 months of use the headset snapped on the headband portion luckily I had purchased best buys insurance

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets had a great sound quality, and durability!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this short. I bought these headphones when they first released, just needed a pair to game in for when i built my computer. They are excellent, I've had alot of different headsets but these are superior. Great sound (omnidirectional) so if youre playing a shooter you can easily here the direction of your enemies footsteps so you can be ready for them. Call quality is crystal clear for skype and other VoIP's And sound quality is also excellent. And thats not to mention all of the other features this thing has These headphones lasted me years, they've finally broke down on me after years of use today and im buying another pair. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Nice headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i do not like is the Green wire which others have stated, but now having all Razer products, keyboard, mouse & now headphones i can control them all with Razer Synapses 2.0. And it makes it alot easier then having to connect 2 wires into my PC since this has a USB connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uncomfortable for glasses users at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received mine in the mail and tried them on. It's a little uncomfortable around my head and glasses but perhaps they just need to be broken in. I'll update this later if they mold better. Also, one of the Q&A had said it was possible to use 3.5mm jack instead of USB, this is not the case. Purely a USB Headset. I've since replied to that question. The side Razer Logos light up. =D Sound and Mic quality are OK. Different than my old Razer Carcharias so it'll take getting use to. I'm not an audiophile so I can't comment too much here.

    I would recommend this to a friend
Sponsored