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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Kraken V4 Pro Wireless Over-the-Ear Gaming Headset for its superb sound quality, immersive haptics, and comfortable design suitable for extended use. The headset also receives positive feedback for its battery life and appealing RGB lighting. However, some customers have reported connectivity issues and consider the price to be high. Additionally, a few users have expressed concerns about the software and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 230 reviews
  • Pros mentioned:
    Comfort, Haptics

    Rated 5 out of 5 stars

    Razer Head Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the haptic feed back , love the cooling gel around the ears and the control module is pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive audio experiences that elevate gameplay. With precise directional sound, comfortable designs for long sessions, and clear communication features, they provide a competitive edge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey, but well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Arctis Nova 7x started having trouble and some thorough research, this was the perfect upgrade. Easy plug. Play. And minor adjustment on settings to set up, but, the quality and performance so far has been well worth it. Especially with the ability to now sync all my Razer products together vs multiple plug and connects. I can’t say enough on how worth it this has been as an avid gamer and part time streamer ! It does automatically start with a feedback option on. Go into setting and turn it off unless you enjoy hearing yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bass Lovers Dream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely mind blowing sound quality, and the vibration feature really adds to the music listening to experience. I just wish that it came with noise cancellation.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    almost the best of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these headphones could be used independently via Bluetooth with your phone, they would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this head set to anyone looking to buy it. The haptic feature is cool its like having a boom box on ur head and the strength of the haptics can be adjusted. Also the passthrough feature works really well and can be adjusted from the dock. My only complaint is that the razer software can be a bit funky over all it has a good ui and obviously software updates usually fix the minor problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, amazing sound. Truly fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I've ever owned. Packed with features and excellent sound. Bluetooth and PC connection simultaneously. They are super comfortable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, Perfect fitment. Worth the money. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched some reviews on YouTube about these and some liked, some didn’t, but I love them. The haptics really make movies and music stand out as well as fps shooter games. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, fits over the ears and doesn't hurt after hiurs of use.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Best Headseet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give 6 stars i would have. I have owned multiple headsets in the 100-300 range and non of them did but this one did and more. Enough cannot be said about haptic feedback. It really does change the game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice build of headphones, and the dock is amazing. I use my PC and PS5 and with the dock being able to change fast in between them two makes it a lot easier. Not only that, being able to pair the headphones to my phone with Bluetooth while listening to the PC/PS5 at the same time blew my mind. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerful bass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones ive ever had, the bass rattles your bones. My only complaint is the ear space is less than my last headset and i notice it after a few hours with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Game Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and heptics on these phones. I feel immersed in the game .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Razer Kraken V4 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best!!!!! The quality fantastic and the battery is the best charge very fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it especially that part when you pull the trigger you can definitely feel the vibration from shooting it and sharp sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Razer kraken v4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever haptics are good pc software is ok

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    absolute fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about this headset thinking that it would be the best headset ever and it was the most expensive one that best buy had to offer however I hooked it up to my PC I downloaded all the apps needed etc etc to adjust all the balancing of the sound bass trouble everything and these things could not put out more bass than what it sounds like clicking a toothpick on a stone top counter I would not recommend these headphones just because of how expensive they are now if they were to be only maybe what the sound quality is worth and only around $150 then yeah maybe these would be ideal set but no absolutely not do not buy these whatever you do if you are a hardcore gamer and expect bass and surround sound and directional fire while playing call of duty whatever you do beware all the money put into these is just for the stupid LED lights that friends get to look at when you're using them and go oh that's cool looking headset man

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset afetr an hour of set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this plugged in and worked would be a 5 star product. But had to set up for over an hour. First need system update and restart of pc ok thats fine. Then firmware up date to oled ok. Then headset firmware update. Finally able to use nope the headset want paired to oled had to do this manually. Really should not need to pair this device and look online for how to pair when it cost this much. The updates and firmware i can live with not trying to figure how to pair to oled. But the headset itself does work and sound good after you almost return the item.

    No, I would not recommend this to a friend
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