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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.99

Customer reviews

Rating 3.2 out of 5 stars with 101 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are positive about the picture quality and price of the 48" Class (48" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the good picture quality and feel that the price is reasonable. However, customers are negative about the remote control and the fact that it is not a true smart TV. They have expressed dissatisfaction with the remote control's functionality and the lack of smart TV features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-101 of 101 reviews
  • Rated 1 out of 5 stars

    Worst Experience purchasing a TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So original when I ordered this TV it said it was going to take about 2 weeks to be delivered, they overnighted the TV to my home address. That was SUPER awesome I was so excited. The TV literally does not even turn on at ALL, I tried multiple WORKING outlets and even tried to turn on the TV with and without the remote and nothing this TV was DEAD ON ARRIVAL. I reached out to Best Buy customer care, they didn't even seem to be somewhat caring about the situation, the care advisor tried to get me connected to the "Geek Squad"... Are you serious? I just bought a NEW tv and they would like me to troubleshoot. I get it, the Tv does NOT turn on. I think by now turning a TV would be pretty simple. Extremely dissatisfied, now I have to take this TV to my local Best Buy and return it. I have never written a bad review on a product EVER.

    No, I would not recommend this to a friend
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