Customer Ratings & Reviews

Good product at the reasonable price . Professional service

The installation was great the workers came on time placed things where i asked told me about the stove mounts weather i should use it or not they came prepared with there own tools took away boxes and trash measured let me know how much space i had to work with

The crew from Best Buy was very professional. They arrived on time and were very efficient. Best Buy should be proud to have Daniel and Kyle as employees.

The Geek Squad installation was very nicely done. Very courteous installers. Carried the old refrigerator out and brought the new one in by hand to avoid using a hand truck that might have damaged my hard wood floors.

They came in and quickly installed the fridge and explained how everything worked. Thank you

Your delivery and installation team, led by Jonathan, did an excellent job. They worked quickly and efficiently! John explained what he did and how to operated our new refrigerator. We would recommend Best Buy and John for the excellent service we received!

The delivery guys were very quick and cautious when delivering my new fridge. The doors had to be removed but were put back on correctly. The only issue I had was that they didn't make sure everything was working correctly and they didn't do the water hookup due to the fact that I don't have a shut off valve directly behind my fridge. The hookup was easy enough on my own although I was a little disappointed that I wasn't told beforehand about having to have a shut off valve that accessible when in fact it's only a few feet away under my kitchen sink and I already had the line drained and shut off prior to their arrival. It is what it is, but if you have a similar setup for your water line, expect to do the hookup on your own as this posed a liability for the installers.

The Best Buy crew did a great job with the delivery and installation of our new basement freezer. They were very careful while moving it through some very tight spaces. We are very pleased.

The refrigerator was a definite upgrade for the home accessories

Delivery/installation was done professionally and the technicians were knowledgeable and kind.

John, the installer, was the best. He knew what he was doing. That is better than the 4 previous installers. Why it took 5 times to get it right, is beyond me. Our first refrigerator seemed right until the doors would open on their own. I would find the freezer door wid3 open. My wife said she didn’t do it, and found that closing the refrigerator would pop the freezer door. The first unit was returned. When they put the second unit in, they would not assemble it. When they came the third time, they said that all the parts where not here. When they came the fourth time, the parts they ordered were not the right parts. They changed out that refrigerator today. John identified all the right parts. He set the leveling legs so my level said the refrigerator was level. Great job John and his partner.

Install was quick and they were professional. Checked for leaks.

After a month...all is still working. No leaking. No issues.

The 2 guys were probably the most efficient refrigerator installers I have ever had. They knew what they were doing from getting through the narrow doorway to how to pivot in the other room to get into the kitchen.

Install was great and everyone that they swnd out to work on it is very knowledgeable.

Works great. Very easy install. The product works as advertised.

Nice friendly professionals. Showed up in time and finished quickly

Basic and easy to install. Does what it needs to do.

We're very happy with the services we received by the delivery and installation staff. They were very professional and courteous.

Install went easy. They took the fridge in and up the stairs no hassle.