Customer Ratings & Reviews

Subcontracted installers Didn’t bring proper tools to install waterline for my new refrigerator. Very nice gentlemen, but they said they were limited for the waterline install. The point is it’s deceiving about the installation service from Best Buy. Lowe’s does entire install.

These guys were the very best. Kept us safe wearing masks and sanitizing and installed the refrigerator to replace the one we installed ourselves so fast we considered changing to delivered for all future appliance purchases.

I have only had the frig for a month. Check back in 6 months for a review.I think it’s very misleading that they insist you give a review as soon as you get the refrigerator or any appliance. Let’s be honest and let’s be real get back to me in six months. I can say the delivery guys. They were excellent. Just for that one reason I will shop Best Buy again. But for the fridge get back to me in six months.

I have not had any problem due to installation . Seems ok so far

I’m okay with it. Works well. I kind of wish it had glass shelves but that’s on me. Otherwise no problem. The installation guys were great!

They installed my refrigerator and explained everything to me. They cleaned up all the packaging

Refrigerator is great and deep. And the installers and delivery very professional and on time!

The guys who delivered our refrigerator were outstanding. Very professional and courteous. Very knowledgeable and really knew there job. Cannot say enough about their professionalism and cate they took with our delivery.

The refrigerator installers were great. I was worried the refrigerator would not fit into the space but it was perfect. I thought getting the old refrigerator out would also be a problem, but not for these guys! They know their jobs!

Good service friendly staff was helpful and cleaned after themselves

Good for my newly build home. Good knowledge. Very friendly. Cleaned all the mess.

Called before he arrived. Polite. Excellent job installing refrigerator. Very careful, payed attention to details, answered all of my questions, and seemed very knowledgable. Very pleased with work done.

The installation of the line was quick and smooth. They verified that the water was flowing and reminded me of the process to carry out before consuming the water and ice.

Great job and friendly crew. They work together and also they clean all. They confirm we was satisfied

Good to have at home, delivered on time. Haven’t used it much

The delivery was excellent! The team arrived within the requested delivery window. They were awesome. Removed the old refrigerator and installed the new fridge without issue. Friendly, courteous and professional team.

Best Buy held on to our kitchen appliances due to our house getting ready to move in. When they were ready to deliver they reduced prices on all appliances due to their sale at that time. Saved us another $1000.00 due to our surprise. We were very thankful to Best Buy.

Great customer service. There was an issue with the installing first time but they took care of it right away

Overall this has been a good soap dispenser. It looks good and has been working well. Based on the short time we have been using this dispenser I would recommend it to others.

My new Samsung refrigerator was installed perfectly with no damage to the unit. The delivery workers were very professional.