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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers express satisfaction with the value offered by this refurbished Dell 5040-SFF desktop. Many appreciate the affordable price point, especially considering the inclusion of Windows 10 Pro. The system's capabilities are also praised for meeting users' needs. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect for my needs! I've had pretty terrible computers in my day, all of which were hand-me-downs, but this thing takes the cake as probably being the best computer I've had so far! The things I enjoy I'd say are pretty basic, and basic is just what I need. If you're looking for something basic that can also be easily upgraded, this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PC was on its last legs, and I needed a new one for general browsing and my zoom meetings. This computer is a great value and allows me to do exactly what I needed it for. Hooked it up and was ready to go in 15 minutes with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed to replace an old desktop that was about to fail. It was inexpensive, easy to set up and the right size to do what I needed. The only thing that I forgot was that it did not come with wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother, she loves it and hasn’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and shipped fast! Fits my space niceky too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for video streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a computer to dedicate to video streaming for our church and this fit the need perfectly with plenty of processing power and memory and a solid state hard drive, it is snappy and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up! Good price & very fast! Also was delivered to store faster than projected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy pc set up and go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit. Good memory size and speed. What’s not to like ? We already had a monitor so the price fit perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chris

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a real work horse no problems with connections to printer, multiple monitors, sound, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell desktop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product in timely manner. The product is solid with great performance features.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    good product, better price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that the refurbished added an HDMI slot for this. this is a great price as it came with windows 10 pro which almost alone is half the price of the a new PC. will definitely buy next one refurbished again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    had to replace after 1.5 year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer stopped working after 1.5 years. Had to purchase a whole new system. I didn't even make it to the 2nd year. I was expecting more from my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thinking Refurb? Think Again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very disappointed with this purhcase. We were intially reluctant to purhcase a refurbished computer but after speaking with BestBuy they assured us that the machine comes with a full 1 year warranty and has been throughly tested before being re-sold. So we went forward with the purchase. We unboxed this computer, turned it on, and immediately started getting fatal Windows OS errors. I work in IT and could not recover this machine. This will be our first and last purchase of a refurb from BestBuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, just as a pro system should be. I'm glad I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No WiFi adapter!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If their are others like me who didn’t check the specs closely because you assumed most every computer comes with the Wi-Fi connection beware. THIS ONE DOES NOT!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a refurbished desktop that fits our company's needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not suit my needs so I exchanged it for another unit. As to recommending it to a friend ... it would depend on how they were going to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC was received loosely packed in box, mouse and keyboard were destroyed. Tried to boot the computer multiple times, with zero luck. It wouldn't even post due to memory issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet and quick. Easy to set up and so much smaller than our old HP.

    I would recommend this to a friend
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