Customer Ratings & Reviews
- Model:
- 8SF1P7-BEN0/88FL001CH000
- SKU:
- 5839501
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Floodlight Cam's amazing camera quality and ease of use, praising its bright light and effective motion detection. Positive feedback also highlights the straightforward installation process and the enhanced security it provides. However, some customers have reported connectivity issues and concerns about the product's cost and battery lifespan.
This summary was generated by AI based on customer reviews.
UNHAPPY VIDEO PICTURE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased mine in 2019, and the video picture is turning pink. Can’t find out what the problem is. Have been told that I need to buy a new ring camera.
No, I would not recommend this to a friendLow quality stop working right of guarantee expire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lot issues since purchased and after 3 year water stared leaking inside and die out after a week of making loud noise once you opened the app.
No, I would not recommend this to a friendUseless/costly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $500 for 2 floodlight video camera to enhance my ring doorbell. Spent $125 for Handyman to install the 2 units one unit sporadically worked. Too much time spent on this useless items. Will call Ring company sometime soon. Too frustrated to contact them now.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Boboy,
Oh no, I am sorry to hear about this poor Ring experience. I do, however, greatly appreciate all the time, energy, and money that you have invested into trying to get your Ring device to work for you and I would like to step in and ensure that your efforts are not wasted. With that being said, would you please email me at [email protected]?
I would appreciate the chance to investigate this for you further.
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
Too difficult to retract
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed having the product and service. I am not too happy with trying to disconnect the service. Disconnecting is time consuming.
No, I would not recommend this to a friendDefective after 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this floodlight camera a year ago. I was happy with it until now. The camera records in a purple hue and one of the lights now has a strobe effect. I called Ring to see if they could help and that said because it was one week past the 1 year warranty there was nothing they could do for me. It is a lot of money to spend for something that only lasts a year. Don't waste your money.
No, I would not recommend this to a friendDOnt like. NOt worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My floodlight camera light was on continuous until I turn off and again its on Its random without any motion . I try to call customer service but they don't know and couldn't solve problem . DOnt buy
No, I would not recommend this to a friendWas good but not anymore!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lights dimmed after less than 18 months!!! Didn’t except this at all!
No, I would not recommend this to a friendTerrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t express enough how terrible this product is.
No, I would not recommend this to a friend