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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 5705 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the Indoor 1080p Security Camera (1st Gen) for its impressive camera quality and ease of use. Many appreciate its compact size, overall performance, and reasonable price. While users find the camera beneficial for security purposes, some have expressed concerns regarding the battery life and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 5,705 reviews
  • Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great motion camera. With many settings and security feature for in home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable, close up okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Okay image quality. Affordable!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on black friday though still seems pricey for unsecure old simple tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but a couple of times it took awhile to bring pic up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thought it would be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't record everything and the sensor doesn't work all the time. It's better to have a hard drive SSD vs the Cloud. For the rings you are also limited on how many devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good home camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this camera, not delayed like the arlo!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this new color Blends in a lot better than white camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolution is ok .Not as good as my other ring products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Did work but not now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When initially bought the camera it worked fine and was an easy setup. Now the camera is not working and will most likely have to replace. Unhappy with this but other camera is working great but this one only lasted two months.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello ogilly0753,

      We appreciate you for bringing your Ring Indoor camera experience to our attention. The Indoor Cam is a smaller next-generation security camera specifically designed to be used indoors to bolster the security around your home. This device also features 1080p full HD resolution, two-way audio, HD video recording, and a wide viewing angle. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
      After reading your review it seems that your Indoor Camera is having trouble staying connected to your home wifi. When this occurs, we recommend rebooting your wifi modem and router. Since your router and modem are usually the hardest working devices in your house, for optimal performance you should reboot them about once a month. To reboot routers or modems, follow the instructions below:
      Unplug your router or modem from its power supply (don’t just turn it off).
      If your router and modem are separate, unplug both of them.
      Wait at least 30 seconds, then plug them back in.
      Wait for your internet to be restored.
      Here is a helpful article which walks you though additional steps to take if the issue still persists for you after your modem/router reboot: https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Your-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router.
      Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.

      Thank you, Jamila with Ring. Ring

  • Rated 4 out of 5 stars

    Good little camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems with it so far it is a little slow hence the 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ring indoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine but the mounting is weird. how to mount it is weird

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indoor camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked hard to get the camera up and running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid value, works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that the internal wifi adapter isn't very robust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for a small areas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small camera that can be placed anywhere within reach of an outlet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is OK but paying for a subscription service is ridiculous in the first place and this goes off when the cat walks on the floor I have the zone set but the cat still sets it off What I recommended yeah but to hear this go off in the middle of the night because of my couch no

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Momof2,

      Thank you so much for showing interest in our products and desiring to have more information regarding the optional Ring Protect Plan subscription. We want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save/share your videos, when necessary.

      Ring gives customers a complimentary 30-day trial with each new Ring device. After the 30-days, you can choose if you would like to purchase a Ring Protect Plan or not. A Ring Protect Plan is not necessary to view real time notifications on your Ring cameras. Without the Ring Protect Plan, you can still use the live view and two-way audio feature, you are still able to see who is at your door and answer motion notifications. In order to see past recorded videos from your ring device, you will need the optional Ring Protect Plan, which starts at $3/month per device or $30/year per device. Please see the following link for more information regarding the Ring Protect Plan and the benefits it offers: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans.

      We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Protect Plan question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring.

      Thank you,
      Jamila with Ring Ring

  • Rated 3 out of 5 stars

    Was great for six months...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this camera for the first six months but when we moved to a new home, we placed it in a window that stares down the entrance of our home. At night, it just reflects on the glass window and shows itself on the recording. It worked fine before, not sure why it isn't working now.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello NaplesBroker,

      Thank you for leaving a review. We definitely understand the seriousness of your safety and security and assure you that it is of the utmost importance to us to fully resolve your concerns. Please know that we take your peace of mind and sense of security very seriously and we are here to get this taken care of for you.

      Based on your review, it seems like you are unable to use your Ring Indoor Camera behind a window. Windows generally block heat sources, which means when the Ring device uses PIR (Passive Infrared) to detect motion, the Ring device will not be able to detect the motion through a window. There are a couple of scenarios when this can happen:

      During the day, your powered Ring device uses Advanced Motion Detection, which is when the camera looks for changes physically in the environment. The Ring device should be able to see through a window during the day.

      At night, your powered Ring device still uses Advanced Motion Detection but also uses Passive Infrared (PIR) to verify the motion. Since windows block heat sources, your Ring device will not be able to accurately view or record through a window at night. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/360022650691-Motion-Detection-in-Ring-Battery-Devices.

      If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.

      Thank you, Jamila with Ring. Ring

  • Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera has come in handy for many reasons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    stable as it is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shows every movement to catch on! except for the hacked news lately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue, is having a delay of about 1/2 of second

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for smaller spaces!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ring & the wide angle makes having a small space safe!

    I would recommend this to a friend
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