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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 54 reviews

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72%
would recommend
to a friend

Customers are saying

Customers regard the Smart Universal Remote Control favorably due to its ease of use and intuitive user interface. Many appreciate the quick and easy setup process and find the functionality straightforward. However, some users experienced compatibility issues, particularly with certain gaming consoles and streaming devices. The Bluetooth functionality is also noted, though its application may be limited depending on the user's setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
  • Rated 3 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I thought I was going to love this especially with Amazon echo integration. But set up can take a toll on you to fine tune especially if your a cord cutter. Still like it and reccomend it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best remote ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can control my entire home theatre setup with one remote and its on my cell phone. Setup was quick and easy. Ibalso connected it to my Amazon Edge so I now can even control everything using my voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    has great potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this remote, two problems, one that I have to unplug it sometimes to reset it as it freeze and out of the blue sometimes it turns off my audio. Most times customer service responds quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best replacement for all your remotes and very easy to set up works great with your smartphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works...technically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does as advertised but it's very slow and laggy with the inputs...it will work just not very well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time. I am still tweaking the setting to make it do exactly what I want it to do. I thing my home stereo components are the biggest headache.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To small and not real useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. Cool technology. But works better on paper than in real life application. If you watch lots of tv and are a channel Surfer this isn't for you. Using your phone is a great idea but it doesn't feel right. You know how you can just grab a remote and hit buttons without looking. This takes that out of the equation. Returned within 2 days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartphone app is a little glitchy but once u get the bugs worked out it works great. Just have some patients on set up and all will be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it is nice to control your home devices with this product, but more awesome is when your interface it with Amazon Alexa speaker.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great but can't figure out amazong dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but still can't figure how to get amazin dot to communicate with ut

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for price, convenience and easy to use, recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app was awful and very non-intuitive. I returned this and paid $10 more for a Logitech Harmony which is much better. Thanks, Adam

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Works some of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, but it doesn't work very often. If I unplug it and plug it back in, it starts working. That isn't very practical.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Out of business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this Blumoo but the company went belly up! Kind of sucks that this can happen and there is no compensation!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product wasn't what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased something wasn't able to use but would be a great product for a remote

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor implementation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor implementation of a system remote control. The "hub" would be easy to setup if the software (on iOS) was well-written but it's not. If you make a mistake in the setup, it's difficult to delete the profile and start over again. Nothing about the application is intuitive, it takes too many clicks and swipes to navigate and creating a remote for a device isn't easy. My recommendation is to spend the $100 for this on a Logitech Harmony Hub instead and be up-and-running in a few minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy to use and easy in general

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful, just awful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our media room where I had used a Logitech hub in the past. It was pitiful would not control my most basic components (Vizio TV) much less any of the more complex items. I worked with it for 2 hours before I gave up and returned it. I went back to Logitech. Really, don't waste your time... if I could give 0 stars I would have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote when you have a lot of devices...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Blumoo as we have many devices in our theater room, was a little difficult to set up some of the items, but customer service worked with me to find all of the codes for all of the devices, including a HDMI switch! Very easy to set up the remote and create a custom layout, and the Macro feature is absolutely awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it for most scenarios

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blumoo has made a good start on a great concept. For my needs it's be best solution, however, I think it really depends on what your needs are. If you surf a lot and want to move quickly then the harmony may be more optimal... unlocking your mobile every time to control the TV can be a hassle. The best feature, in my book, is the Echo or Fire integration. I want to speak to my tv to turn it on or off. It's in beta right now, but you can easily join the beta program. The interface on the phone could be more attractive, but it's functional and does what it needs to do, which is the most important thing. Again, for me, Blumoo is the best solution because my echo integration with my Harmony is too limiting and kludgy. I like it so far. As I continue to use the Echo integration it will be interesting to see which i prefer at midnight when I wake up and realize the TV is still on... am i too lazy to talk to Echo or too lazy to hit the button on the Harmony? Hah! What I really would love to see is Kodi integration so I can control my total media system.

    I would recommend this to a friend
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