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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers are pleased with the USB ports, surge protection, price, and number of outlets. They appreciate that it can charge multiple devices and works well in protecting their electronics during power surges. Some customers find the size to be bulky and the warranty coverage to be limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,616 of 4,616 reviews
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome product to use we have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surge protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surge protector works as expected. It is nicely designed, with well-spaced outlets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved electronics, killed itself doing it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lightning strike and killed itself but saved connected equipment. My Panamax took the hit too and still works, but then again its a lot more expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem Solver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built..I needed a longer cord and this fit my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kills internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using this for about 3 days before it started to go downhill. When I first hooked this up everything was working fine, but on the 3rd day my internet dropped from 80Mbps to 5Mbps. When I was wondering what the problem was (thinking router, modem, or ISP issue) it turned out to be that the surge protector was decreasing my internet speeds. Ended up taking this back to Best Buy because of this one issue. Not worth the $50 if it means it can't even deal with ethernet cables running through it at a consistent speed.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi.

      I'm sorry for the bad experience. We appreciate your time to write us this review and we hope that this situation was resolved with the help of any of our lines of support in a timely fashion. In case you find yourself in the future on the same situation, please contact us on the link below my signature.

      Charles V. - Rocketfish Support
      https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Good and Compact Protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, plug layout and spacing accommodates many options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    my problems are more annoying than ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not need it. i had one, but did not know what it was called. i bought it anyway. that was the job of your agent, no?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a surge protector and enjoy the USB options since the strip will be in an area that accessible for use of those ports. This item will be used in highly active area so have yet to stand the test of durability. Will report back if doesn't withstand very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surge Protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a reasonably priced Surge Protector and does a great job for the price, even has a warranty if devices are damaged from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surge protector!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surge protector is highly recommended to protect your TV and accessories from power surges. So far, it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocket fish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great brands and are of great quality we love them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not do the one thing it was made for!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item to protects our appliances from being damaged during a power outrage but it did not do the one thing it was made for. We had a power outrage today and we lost around 900 dollars in appliances. I would never recommend product to anyone.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 8 Outlet/2 USB 3600 Joules Surge Protector Strip! We know how frustrating is that your surge protector not working when you had a power outage. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your surge protector..

      Rudson S.| Rocketfish Support. https://www.rocketfishproducts.com/ BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Love Love Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long cord on this served it's purpose love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kills my Internet download speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in store based on its features (spaced plugs and coax protection). After several Internet speed tests with various cables, wiring the coax through the surge protector leads to a huge bandwidth drop in download speed (from 55 Mbit/s to 2/3 Mbit/s), almost 25 times slower! Normal result or bad piece of hardware in my unit?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great it has a nice long cord you can fit everything you need in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i recommend it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy employee recommended it and it has worked out great for me

    I would recommend this to a friend
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