Customer Ratings & Reviews

Great gaming system I really enjoy the graphics. I can't stop playing it.

Yo, as expensive as this was, once i used it for a week it made me want to keep it. This device is a beast; 9/10.

Best handheld currently on the Market. I managed to play Alan wake 2 and really enjoyed this device its an awesome hardware and great software support from Asus. my first unit was built on 2024/7 and had bad finger print reader censor and wobbly stick but Bestbuy easily replaced it for me and I am so happy with great bestbuy customer service❤️

I think this is also great! I like being to play games on tour, yay!

If you want a small game machine with a great amount of power, don’t skip on this little powerhouse! Trying to bind commands to the controller inputs could be a little more intuitive.

This is my first PC-based gaming handheld and I am super happy with it. I had considered competitors but wasn't fond of the operating system others used or control layout - ASUS got it right. The Ally X is certainly an upgrade from the first edition ROG - Now sporting a AMD Ryzen Z1 Extreme Processor, 24GB of RAM (Yes 24 GB of RAM - not many desktops or laptops come with anything over 16 GB unless you build it that way. And a 1TB SSD - which while common, is awesome to see on such a small device. The native resolution is 1080p with a 120 Hz refresh rate - and anything more would be a waste - the 7 inch touch screen is small (It's a handheld, anything bigger would defeat the purpose) - and there's some games I would avoid playing on this - Star Citizen being one of them (But that 24 GB of ram allowed me to load in just fine) or anything that needs a higher resolution. Did I mention it's touch screen? With all this power, you'd think it would get hot, and fast - wrong, Asus knocked it out of the park with their cooling system on this thing. My game of choice is Elderscrolls Online and it runs GREAT. FPS is fine, and with graphics on high, the unit warms up in the back a little bit, and it's felt more a the top of the device, but I can play HOURS without having to let things cool down, which is nice. A certain out of this world computer manufacturer should take notes on Asus's cooling methods. And for having a 80w battery - don't worry about losing power fast, but if your settings aren't set right, it will throttle performance. Sound is pretty darn good for a handheld - the speakers are crisp and loud, but lacking bass (again to be expected). It has two USB 2 ports (either port can power) and a micro SD slot for additional storage which I find awesome!. Ergonomically speaking the device is a little on the chunky and heavy side compared to a certain, more colorful handheld gaming device, but I also can't really compare to anything else in its class. That being said, I have to take a break every hour or so as my wrists get tired out. The joysticks, ABXY buttons and directional pad are pretty well placed, with offset joysticks, which tend to aggravate my wrists a bit more, but the buttons are responsive for the most part (some misfires with A button if my thumb isn't on it properly) The led lighting on the joysticks are cool, and this might be dumb but I would have liked to see the ABXY and directional arrows to light up, not just around the joy sticks. Lastly the power and volume buttons - the volume is on the left, power on the right - and surprise! It has a fingerprint reader built in - basically press the power button, wait for it to boot and it will have captured your ID and log you in. Armory Crate SE - If any one runs a ROG rig, you know what Armory Crate is then Armory Crate SE will be about just as user friendly as it's big brother. For those of you who don't know, Armory Crate SE is Asus' solution for a centralized gaming platform - you can customize control layouts, tweak performance, customize lighting, and access your library of games - I use Steam/Epic/Battle Net and it's nice having everything under one roof. The base operating system is Windows 11, so if a game isn't launcher friendly, you still have access to Windows- basically just a super small laptop at this rate, can do everything you would do on a laptop. Overall, if you are new to the handheld segment and want something super versatile? The Ally X is the way to go.

Get the 2 tb version . Very impressed with the system

Works perfectly. No issues so far. Really happy with my purchase!

Great Customality Easy to Upgrade Phenomenal Performance

It’s a blast! Best pc handheld it’s also my desktop computer

Great device. It is quick and responsive, I have been able to load a number of games, both new and old. Battery life has been about 2 hours of steady game play.

Asus is the Goat I love the ROG Ally X its slightly chunky compared to it's predecessor but it's one of my favorite pieces of tech♡♡♡♡♡

Open box was good no issue. Device is a little hard to get working with controller. Probably wouldn’t spend 800 bucks again in one

The purchasing process was extraordinarily simple, the purchase confirmation was timely, and the delivery time was more than adequate. And the above, without considering that the item had a discount of $100

It works pretty well, the only issue I’ve had is that r2 spring is somewhat broken, it still works but for how long will stay like that.

I’ve had the original ROG Ally (Z1 Extreme) since launch day last year and I’ve been generally happy with it despite its battery life and well-documented SD card slot issues. The originally Ally seemed like a slightly rushed attempt from ASUS to get a device into the increasingly competitive gaming handheld market. The new ROG Ally X should not be viewed as a major upgrade to the original model. Rather, it is a refinement — it represents what I think ASUS should have launched last year, with some major quality-of-life improvements and minimal performance gains. Unfortunately, even this new model at least one widespread quality control issue that ASUS will have to work to fix. === SETUP === - Setting up the ROG Ally X is essentially like setting up a Windows laptop or desktop, but the major drawback is that there are a TON of updates out of the box that must be installed. And the updates are in multiple places: Windows Update, the Armoury Crate app, the MyASUS app, and probably some other places that I’m forgetting. Just be sure to allow at least 30 minutes to set up the device and apply updates. - Armoury Crate continues to act as the central location for system settings and your game library on the ROG Ally X. The app seems slightly refined on this new model, with the most commonly used screens and settings more readily accessible. - Users who aren’t familiar with PC gaming might feel overwhelmed when trying to tweak the various settings on the Ally X to ensure optimal performance. This is partly because the most important settings are located in multiple places: Armoury Crate, the AMD Radeon GPU driver software, and Windows settings. In addition to this, you’ll need to research (or at least play around with) the in-game graphics/performance settings for every game to find a good balance of visual quality and performance (FPS). Unlike a game console, this is not a set-it-and-forget-it kind of device. === DESIGN AND COMFORT === - The Ally X is noticeably heavier than the original Ally, but it doesn’t feel *too* heavy. It feels just right, thanks in large part to the more ergonomic handgrips that are much easier to grip for long periods of time. The handgrips are ever so slightly thicker and more contoured at the edges. The differences are minor at first glance, but they feel so much better in the hand. - I’m glad that the Ally X comes in black — the white color of the original Ally was always very distracting to me while gaming. The is RGB lighting around each joystick is basically identical to the original Ally and can be customized or turned off via Armoury Crate. They look nice, but they also flash or pulse even when the device is in standby mode, which can be distracting. - On the Ally X, ASUS greatly reduced the size of the rear paddles, so they are much harder to press by accident (thank you, ASUS!). The joysticks also have a slightly tighter, more premium feeling to them. - Other notable design changes/improvements: The Ally X now supports up to 100W charging (though only a 65W adapter is included); it now supports full-size, M.2 2280 NVMe SSDs, allowing for easy and cheap SSD upgrades (potentially up to 8 TB); and the XG Mobile external GPU connector is gone and has been replaced with a second USB-C port with Thunderbolt 4 capability. - The SD card slot — easily the most controversial part of the original ROG Ally — has been moved from the left side of the device to the right side. It remains to be seen whether this redesign will solve the Ally’s SD card problems, but I have not had any issues with it in my 1 week of using the device. - The Ally X has the same 1080p, 500-nit, 120Hz screen as the original model. It’s a great screen, but I still think I would have preferred an OLED panel, even if it meant a slightly lower refresh rate. === PERFORMANCE === - The Ally X has the same Z1 Extreme chip as the original Ally, but this time, ASUS has included 24GB of faster LPDDR5X RAM, with 8GB allocated by default to the GPU. This alone results in some performance gains, but it’s not a drastic difference compared to the original model. In the Armoury Crate app, you can adjust how much RAM is dedicated to the GPU. - Since I still own the original Ally, I was able to compare the performance of both models running the same games. I ran all of these games rendering at 720p with medium presets on Turbo mode. Resident Evil 4 (Ally X: 58 FPS; Original Ally: 54 FPS); Cyberpunk 2077 (Ally X: 46 FPS; Original Ally 43 FPS); God of War (Ally X: 58 FPS; original Ally: 53 FPS). - So yes, there are marginal performance gains across most games, but it is barely noticeable in most use cases. I will probably be able to squeeze out a bit more performance by further tweaking the in-game settings and AMD driver settings, but the point stands: don’t upgrade to the Ally X expecting some massive leap in gaming performance. It just isn’t there. - Now for the bad part: there is a very annoying issue with the Ally X that causes the rumble/vibration motor to constantly stay activated while gaming. If you fire a weapon or perform some other action in a game that would normally cause a brief controller vibration, the Ally X vibrates - but it just keeps on vibrating and does not stop. The only way to stop the vibration is to pause the game or switch to the Windows desktop, and then go back into the game. My initial research on various forums indicates that this is a widespread issue. ASUS needs to address this ASAP with a firmware update, because it makes gaming almost impossible if you leave the rumble feature turned on. === BATTERY LIFE === - One of my biggest complains with the original Ally was that you basically had to be near a power outlet or an external battery pack if you wanted to game while traveling. Somehow, ASUS has managed to double the capacity of the battery in the Ally X without adding significant bulk or weight. The original Ally had a 40Wh battery; the Ally X has an 80Wh battery. - With the original Ally, I was rarely able to get more than 90 minutes of battery life. With the Ally X, I have been able to use it for more than 3 hours on battery while running games on “Performance” mode. To take advantage of this beefier battery, ASUS has even increased the total power draw in Performance mode from 15W to 17W, resulting in small but noticeable performance gains while gaming on battery. - Long story short: the battery life problems of the original Ally are largely a thing of the past with the Ally X. But I still wouldn’t leave home without a fast USB-C charger. === OVERALL === The ROG Ally X is what the original Ally should have been. It is not an Ally 2.0 nor does it offer any significant new features or performance gains — so most users of an original Ally should not feel the need to upgrade. Rather, ASUS has addressed some of biggest frustrations and limitations of the original model with the Ally X. It feels more comfortable to hold, supports standard size SSDs, and has incredible battery life for a gaming handheld. Unfortunately, it’s not perfect: navigating the multiple apps and settings menus to adjust performance and install updates can get very confusing; there’s no OLED display; and there is a very annoying bug with the rumble/vibration motor. Still, this is arguably the most powerful and capable gaming handheld on the market.

Great system, and pretty easy to learn to use even being a beginner. Would definitely recommend.

I’ve been using the original Ally since it came out last year. Overall I’ve been happy with it and it’s gotten better over time with Asus’ continued support, but it hasn’t been a perfect experience. My microSD reader ended up failing like it did on many other units and one of my thumbsticks also failed. As time has gone on I’ve also become more and more aware of the limited battery life of the original Ally. The Ally X improves on all of these issues and more and I think it’s a lot of small changes that add up to a big improvement. The battery is a night and day difference over the original and while performance doesn’t take much of a leap, if you’re looking for a gaming handheld that’s not the Steam Deck this is the peak. In the box is the ROG Ally X, a 65W charger, 2 cardboard stands, and some documentation. The ROG Ally X is black instead of white this time around and I do think it looks good, but it takes away from the aesthetic that differentiated the Ally from other handhelds a little bit. The extra weight from the bigger battery is noticeable, but it feels right for the size and the updated contours make it comfortable to hold. The buttons, D-pad, and thumbsticks have all been updated for the new model and I think they’re an improvement. The thumbsticks have more resistance to them and the face and shoulder buttons have a nicer feel and sound to them. The triggers are also larger as well. The D-pad is a big improvement over the original Ally and feels like it’s got a lot more segmentation compared to the old one where I would often accidentally trigger the wrong input. The customizable rear buttons are much smaller this time around, but still easy to reach, which is good for me since I rarely used them on the original Ally and would press them more accidentally than not. Overall it's a nice-feeling and very refined device. There are 2 USB-C ports, one USB 4 at 40 Gbps and one USB 3.2 Gen2 at 10 Gbps. They can both charge the Ally X at up to 100W and output DisplayPort 1.4. Having the extra USB-C port is really nice and I don’t miss the proprietary XG Mobile port at all since the USB4 connection allows for a more traditional eGPU connection. There’s also a headphone jack, microSD card slot, and the power button has a built-in fingerprint reader. Opening up the Ally X is pretty easy and just requires loosening 6 phillips-head screws. I would recommend having some plastic pry tools on hand though so you don’t accidentally scratch the case. There is a small ribbon cable attached to the rear casing that goes between the mainboard and the rear buttons to watch out for. The SSD is now a full size M.2 2280, which opens up a lot more options for upgrading. The screen is the same 7 inch 1080p 120Hz touch display as last year, and it supports variable refresh rate. I still think it looks great and it gets very bright, but it would have been cool to seen an OLED upgrade. The Ally X still uses the Z1 Extreme processor from last year, but the built-in RAM is now 24GB instead of 16GB and it’s faster too. The 24GB setup allows 8GB to be dedicated to VRAM and 16GB to system memory, which is the kind of thing you’d see on a lot of gaming laptops and does help out in some of the most demanding games. The Ally X is still running Windows 11 and I’ve never had any major issues getting things done. The right thumbstick works the cursor and the right shoulder button and trigger works as left click/right click. The touchscreen keyboard automatically when needed most of the time, though it does take up a good portion of the screen, so much that sometimes you aren’t able to see what you are typing. It seems like Microsoft has an interest in making this experience better, but not much has changed since last year. After the initial Windows configuration and logging into various services though this stuff mostly disappears into the background and Armor Crate can take care of the rest. Armory Crate SE 1.5 is new for the ROG Ally X and is mostly a layout change, but does add a few new features here and there. It’s an overall decent way to interact with the Ally X and you can change almost everything you need to about your settings and your game profiles within the app. There is also a customizable quick settings menu that can be brought up from anywhere that lets you do things like adjust your power profiles, resolution, FPS, etc. on the fly. Gaming performance is excellent for such a small device. Indie games and older titles are not a problem and can often run at full 1080p/120fps. Xbox One/PS4-era run great with the right tweaks. And even the most demanding games like Alan Wake 2 and Cyberpunk can run on the Ally X, albeit at the lower settings and highest performance modes. Running each game requires a little bit of experimentation with the performance modes and individual settings, but with the extra 8GB of RAM I no longer have to tinker with VRAM allocation for most games. The default performance modes are a 13W Silent, 17W Performance, and 25W Turbo (30W when plugged in). The Silent mode works well for indie games, though I noticed some hitching in higher-end games when using this even if the average frame rate was high, so the Performance mode was a better fit there and in general the sweet spot for most games balancing performance and battery life Speaking of battery life, it’s SO much better on the ROG Ally X. Even on the Turbo performance mode I’m still getting at least 2 hours on a single charge, where I was getting maybe 50 minutes on the original Ally at the same performance. It adds so much flexibility in that I can now play most games for almost twice long and I can push up settings and game on Turbo for the same amount of time I might have played that same game at 15W on the original Ally. It’s such a game changer and it takes away a lot of anxiety I had about using the old one and constantly making sure I had it charged up and ready to go. The only thing that gives me pause about the Ally X is the cost. $799 is a lot to ask for a handheld PC even with all the upgrades. I would have hoped to see it at the same cost as the original Ally or maybe $50 more with the original getting some kind of price cut. The old Ally was regularly on sale for $100 off, so maybe we’ll see something similar for the Ally X. As far as the reliability issues go, only time will tell on that. Asus seems to have addressed or upgraded most of the parts that failed before in the Ally X, even if it took them a long time to acknowledge there was a problem. If you have the original Ally I don’t necessarily think you need to run out and upgrade to the Ally X, but I’m really happy with everything Asus has done here. If you’re looking for a handheld PC with a little bit more oomph than the Steam Deck I think the Ally X is where it’s at. I’m excited to still see Asus actively supporting the Ally and I’m excited to see where they go from here.

Great handheld, i like it better then Steam Deck because it paid all games and is not limited to some games like the deck

I am happy with my rog ally X and the best buy service, everything is perfect, the best purchase