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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Premiere Streaming Media Player's ease of use, excellent picture quality, and smooth streaming performance. Many also highlight the device's 4K capabilities and the convenience of its remote control. Positive feedback frequently mentions the straightforward setup process and the wide selection of available apps. A small number of users expressed a desire for an ethernet port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,484 reviews
  • Rated 5 out of 5 stars

    Great Streaming Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streaming device for even a beginner! Easy to navigate. Cutting the cord soon!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Premiere turned out to be even better then I expected. Very easy to set up and the picture quality is outstanding. Remote is also very simple to use. Bought it to watch my NHL package on television, and the reception is well beyond what I hoped for. Great Product!!

    I would recommend this to a friend
  • Cons mentioned:
    Cable bill

    Rated 5 out of 5 stars

    Roku Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my roku! My comcast/xfinity bill was reaching rediculous amount of over 220 per month! So I did a lil research, and actually purchased an amazon firestick first, but knew within the first day of set up it wasn't for me. So, I returned it with no problems and purchased roku premiere instead. Easy peasy set up, couldn't be happier, highly recommend, and most of all- bye bye to that expensive cable bill!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just as good as Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the ex wife the Apple TV as I was tired of the sensitivity of the touch remote and I was picking up a 4K tv which our Apple TV at the time didn’t support. Plus with DirecTv Now, it kept changing the channel every time I picked up the remote. I enjoy the Roku’s button mechanics as it keeps from accidental channel changing. The apps are no different then Apple TV’s and the price for the box is half that of Apple TV and supports 4K TV resolution. I’m completely satisfied the experience with my Roku box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several streaming devices from a firestick to a an apple tv. The roku was very easy to set up. The remote felt sturdy and solid in my hand, and it does 4k streaming while my firestick didn't I had to have a more expensive fire tv. The picture quality with the 4k streaming is really good as well. I also used it to watch Spectrum Tv and the picture quality is stunning. I had this unit hooked up to a 4k tv and was very pleased with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great video streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this Roku Premier years ago. It works great and is very fast. I have an older Sony Smart TV and the video streaming is very slow to the point we would just rent a movie instead of steaming. I would recommend the Roku to anyone wanting to have a device that works great and is easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Roku easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up and running quickly, easy to configure. Runs the free content with little to no buffering on my 15Mbps (on a good day, usually slower) connection. Ran a free trial of Sling TV and all worked well for the trial period. Dropped Sling for now, but will probably reconnect once I cancel my satellite provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great features, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROKU Premiere is my first ROKU device and have been very pleased with its performance and simpliity of using it. Prior to this purchase, I had been using either my BluRay player or my laptop for streaming movies to my television. What a difference! I thought I would need a teenage grandson to assist with the installation, but finally decided to do it myself and had no problem at all. The speed is amazing. Movies seem to start instantly. So many free channels available, in addition to the paid services. I am using it with a cable internet service at 50 mbps. Since I do not need the features of the higher priced ROKU devices, this Is the perfect streaming device for my use. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Samsung smart tv and many of the apps have been deleted so thats why i bought my ROKU premium....It has sooo many apps and most I didnt have on my tv like cbs all access, showtime anytime etc....I highly recommend it...and i can use my iPhone 7 as the remote as well...truly amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice navigation setup and easy to use. Only issue I've had is sometimes I can't open apps like sling, YouTube, Netflix. After I restart the roku then I can usually open them. Not a big problem as restarting is quick Love the ultra hd streaming. I have a fire stick so wanted to try a roku. If i had to choose beteeen the two I think I'd pick the fire stick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 5 out of 5 stars

    Simple & Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are times when I get intimated when trying to set up a new system. This Roku unit works great! We were adding Sling Orange (for $20/mo) so we could cord cut cable ... and this unit was just perfect. The Roku unit works great with our Sling and Netflix.m subscriptions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super fast, great picture, very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older version Roku and have enjoyed it for a couple of years, but when we decided to dump the dish product and go to streaming I wanted to be sure we had the top of the line Roku. This has fit the bill. Super easy to install, fast, crisp picture. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device - This is my 2nd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device - This is my 2nd one; I was so impressed with my 1st I bought a 2nd one. It’s easy to use. Remote control has ALL the features that you usually find on a CD player. Even marks episodes that you’ve already viewed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great roku for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed my roku. I have streamed pandora and I heart radio while cleaning helps and goes faster with music in the background. Hulu is nice although didn't like that they are not up to date with survivor. :( cheaper than cable for sure! I use it everyday!!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Must have as a cord cutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I dropped my cable subscription three years ago, the Roku has been essential for media streaming. This is actually the third Roku that I have owned over the last six years and this one lives up to all my expectations. Fast and easy setup, especially if you are replacing an older unit. Quality is A+, both of components and streaming. Price is a great value at $70. I have zero complaints about this unit and highly recommend it for cord cutting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Updating Our Living Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cutting the cable in the house, we finally needed to the living room. This Roku player has great storage options, and moves faster through different programs. The picture quality is great and while we don't have a 4k TV right now, this unit will easily adjust to it. The remote has become easier and lighter to use, wish it still ran off radio signal so you didn't have to be directly in line with the player but it's still a great interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Speed

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 or 3 other Rokus over the years, the last being Roku 2. That one was a bit slow and I decided to get a newer version mostly for speed. After reading reviews I decided on the Premiere model. One ad I read said the Premiere came with headphones. When I got home from Best Buy, my new streamer had no earphones, which was disappointing. However, the Premiere is wonderful: fast, easy to use, and provides superior quality for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Cut the cord!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku! My Premiere Streaming Media Player was an easy setup. I choose this model to work with my HD smart TV. The picture is awesome. Don't miss cable at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a recommendation from a friend, just to see if it was as great as they claimed. So far, I'm quite pleased. The device doesn't take up much room at all and is VERY easy to set up. And there are so many channel choices that it's almost a tad overwhelming. Outstanding picture quality with simple menus to navigate. And we've already tried moving it from room to room - just plug and play, it's that simple. The other nice feature is the Roku app. Download that to your phone, and the phone becomes a remote with all the same functions/features as the one that's included in the box. I would recommend this to anyone looking for a cable alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roku Ultra Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast the ultra is also like the remote control with the on and off switch buy it don’t hesitate i love it i will buy 2 more for 2 more tv.

    I would recommend this to a friend
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