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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 944 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    This is the one(!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the one to get: instructions are rather simple; the remote works great; and Roku lowers TV viewing cost(s) nicely. Very pleased with making this decision and choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very dependable. Love the voice command and rechargeable remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great streaming box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're easy to use and quick. Installed 4 of them at different houses. The remotes are really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Remote control

    Rated 5 out of 5 stars

    Solid Performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my older model; I wanted a wired connection. The USB chargeable remote was a very nice touch, as it addresses an annoyance of the prior versions. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great streaming device. I have it wired directly with an ethernet cable and it works great. The controls on the remote are excellent and lighting up is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully with very easy setup! Pairing remote was easy as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku - Ultra Streaming Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku - Ultra Streaming Device is rock solid, never drops out and accesses many streaming channels. The remote holds a charge for many months.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku's new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Roku player because the remote lights up and I can see it in bed at night. The Roku also has Bluetooth so I can hear the TV with my earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku ultra experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is was faster than my older Roku and no lag and I like the remote finder, if you drop cable and do streaming saves you a lot of money and you should get a good streaming device

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I use the USB to play recorded movies fron ny camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, simple to use and simple to set up. I have 2 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    kept the TV and converted!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less than 100$ converted our miserable Samsung TV to Roku - so much easier to use and the apps actually work.. Bought another one to change the other TV now as well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku - Ultra 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a breeze, easy to setup. Micro phone is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Game changer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer in streaming! The platform is so friendly compared to most stock smart platforms. Easy set up. The backlit remote is a small but major plus in my dark home theatre. Voice feature works almost flawlessly. Couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    love it easy to use,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to set up. ethernet wired cat 6.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit. I still have the first one, but this is a newer model with Dolby Vison/Atmos. I really like the backlighted remote, and the picture and sound is great as well. Highly rated!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me hundreds of dollars and very happy with my tv now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on an older TV to access apps *Youtube TV). The TV I was using it on died and the new TV that replaced it didn't need the Roku. I plan to use it on another TV that I have. I liked it the few days that I used it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Replacement for old Roku - Cool Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace my old Roku, which finally died after a good number of years. This was easy to setup and I really like the new rechargable remote that can also be voice activated. It is also highly convenient that I can control my TV with the same remote as well. It arrived quicky and in excelent condition. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Train work area

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy streaming and quite easy to add additional features to

    I would recommend this to a friend
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