The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 980 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I love my ROKU!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love having ROKU and I highly recommend it. It’s so easy to turn my tv on, off and change channels. I love using the microphone for YouTube. I can ask for anything I want and it comes up in seconds. I absolutely love my ROKU!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fast version of roku ultra. The backlighting is awesome and everything is snappy (as it should be for a new device). I like the remote, which has great quickplay app buttons for popular streaming services. Can we maybe get a programmable version of those buttons, maybe under them all? Qnyways, the boggest problem is with Roku cheapening out by sticking with Micro USB. In 2024, they went with micro USB and no USB-C. About 98% of all other devices are USB-C and heres a brand new device that not only goes with Micro USB, but using a USB-A version of the cable. I've modernized charging ports and almost all of ours are finally USB-C. Now we have to keep old cables for a new streamer.... Also, the rechargeable remote is a bit disappointing as you have to remember to charge it vs swapping out batteries. A good device with poor design implementation
Hi there, thanks for sharing your thoughts. We value customers who provide feedback, and we assure you that we will share it with the respective team. In the future, if you have questions or issues with your Roku. You can contact us at support.roku.com/contactus. Happy Streaming! Bernie, Roku Customer Advocate
Rated 5 out of 5 stars
ROKU ULTRA
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very happy with the warranty for the Roku ultra plus the tech. Was very helpful and had a lot of knowledge on product
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had many Roku ultras and the new model is faster and plays better with my hometheater system.. So far no freeze up or blank screen. The remote is great...light's up and very responsive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace the 2022 Ultra since it was 30% faster than other Roku device. Don't know what they're comparing since apps do not load any faster, especially Netfix. Wireless/ethernet connection speeds were the same between the 4850 and 4800. Wasn't getting Dolby Atmos so opened a ticket with Roku support. Support is non-existent with constant promises of being contacted within 24 hours. Roku approved a replacement and still waiting for the replacement. They received my defective one 5 days ago. Going on 4 weeks now with over 4 hours wasted on chats and phone calls with Roku customer support. Would not recommend buying if you have an older model Ultra that works. Nothing but frustration with Roku support.
Hello! Thank you for sharing your feedback. We understand how important it is to get the most out of your Dolby Atmos setup, and we’d be happy to clarify. With the newest model, we’ve refined how the Dolby Atmos badge displays to ensure it accurately reflects when content is truly optimized for Atmos. Rest assured, your audio quality itself remains just as high as with your previous model! Regarding your experience with Customer Support, this is clearly not the level of service that we wish to provide. Please know that your replacement device has already been shipped. Please refer to your email for tracking information and updates. We hope this helps explain the change, and we’re here if you have any further questions. Happy Streaming! Roku Customer Advocate
Rated 5 out of 5 stars
What's not to love!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reliable, fast streaming, and 4K. A small compact unit with Dolby Vision. I especially like the backlit remote.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great, responsive remote. Voice search is a big plus. Unfortunately Roku started adding video ads that automatically run as soon as you turn on your TV. If I knew at the time of purchase that I would have to wait for an ad to play through before I could select a streaming channel, I definitely wouldn’t have bought a Roku. This just started, and without my consent. It is no longer the device I bought.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Average cost of this unit works out to be just over $50 per year. I checked my Roku avvount and i had to replace it in August 2020 and again June 2022. This past week, it started acting ip with picture and audio blunking out. Calling their support is useles because they have a 30 day warranty on units purchased theough Roku.com. Thirty days, then youre out of luck. Im going with Apple TV now.
Hi there, thanks for taking a moment to share your experience with us. We have a few tips that may help! Your Roku TV system has multiple preset picture modes that adjust the image's appearance to suit your preferences and viewing environment. Please refer to this FAQ to improve the picture quality: https://support.roku.com/article/115007365648. Also, if audio issue happens when you watch content on the channels, try to open and watch the content by pressing Star button on the remote; you can see the option " sound settings." Need help? Please visit us online at support.roku.com/contactus to connect with an agent who can assist. Happy Streaming! Bernie, Roku Customer Advocate