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Customer reviews

Rating 4.7 out of 5 stars with 980 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 980 reviews
  • Rated 5 out of 5 stars

    Roku is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the 2018 model. Interface is snappy. ARC features seem to work better than older models. It is nice to not be reliant on tv manufacturers app support and updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two Roku Ultras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku Ultra is great. Remote sometimes has issues connecting to the volume on the Sony TVs. I bought two and both have the same issue.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello there! Thanks for your input. Have you contacted Roku support about this issue? You can contact our support team at support.roku.com/contactus. In the meantime you can check out this article: https://support.roku.com/article/115013019828. You may also use the Roku mobile app which is free to download on any Android or iOS phones. Happy Streaming! Bernie, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Awesome Roku Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra has been awesome. Great picture quality, love the voice remote with a mute button. Has been a nice upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only Roku for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used roku for streaming. Better and faster than a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install and easy use. Looking at canceling Xfinity and buying one for each TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rechargeable remote in addition to the blue tooth capability for my headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My preferred streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use my TVs streaming services at all. I use the Roku minimum ads easy to use. You can hook headphones up to the mobile app and listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s great!! I would definitely suggest buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voice is a Great Feature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Voice prompts make it so much easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install guys were nice and they know what they are doing I bought at best buy because of the Geek guys I knew they would install it right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultra Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roku brand and this new Ultra doesn’t disappoint. The new remote does take batteries and allows me to charge it, which saves a little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Exactly as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and customer servicce

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and customer service, I prefer to go directly to the store to check different prices, features, employers recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku products for years. I like these products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came to my senses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roku. Already had one in my bedroom for sometime. Decided to purchase another one for the livingroom. Saves me a lot of money, and I never run out of programs to watch. Hate that I spent so much money on other services before I came to my senses. Ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONE OF THE BEDT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best streaming devices that I have recently bought. The ROKU ULTRA 2024 is faster than any of the previous models. The backlit remote is great. Still a little weak on the voice commands but not really an issue with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Roku!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job Roku! Love the rechargeable backlit remote. Quick loading, mostly plug and play. Includes cables. Easy setup. It works! Buy it, you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new Roku Ultra to go with my new TV. It provides great picture and sound to my steaming. I prefer Roku over the Fire Stick and enjoy the Roku Channel. This was a great purchase for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it use it all the time able to watch all my movies and tv shows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight improvement compared to older version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the older version (5 years old) and I can notice performance improvement but not significant. I like the new remote because it's rechargeable, backlit and lighter weight. Sometimes I have to click more than once for the Roku to respond and I'm not sure if it's a remote issue or Roku box itself. Overall it's a nice streaming box, it's worth it if it's on sale for $70 or $80.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi David, thanks for sharing. This sounds a bit unusual, and we're here to help. If you're having trouble navigating your Roku remote, try these steps: First, reset your Roku remote. Press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device. To learn more, refer to this link at https://support.roku.com/article/21303049528855#section-1. In addition, make sure that our device is running the latest software version. This will significantly enhance its functionality and provide access to the most recent features. Navigate to Home > Settings > System > Software Update > Check Now to verify. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please look at our dedicated support article: https://support.roku.com/article/217288467. If the issue persists, let us know at http://support.roku.com/contactus.
      Thanks!
      Roku Customer Advocate roku

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