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Customer reviews

Rating 4.7 out of 5 stars with 992 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 992 reviews
  • Rated 5 out of 5 stars

    Solid Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My smart TV was no longer as smart as it use to be. Using this device fixed my issues. I am able to run all the streaming Apps I was interested in. Also super fast compared to my not-so-smart smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device meets our needs as a newer, bigger model. We have had no trouble using it and enjoying it. The remote lights up when you hold it in your hands so you can tell which button you’re pressing. The Roku device itself even feels more heavy duty. All around 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad at First, Great at the End!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku devices for over a decade and enjoy their ease of use and price point. These have been primarily their stream sticks. I recently upgraded my television to a big screen 4k with a popular brand. So, I bought this new Roku Ultra to enhance my viewing experience. However, after a couple of days, the player began to stall and freeze after streaming for 5 or 6 minutes. After troubleshooting with Roku support it was clear I had a bad unit. No big deal these things happen from time to time. I returned the unit to Best Buy and the return was painless. I now have a second unit in place and all is well! The player's new peppy UI is obvious over a stream stick's and the Dolby Vision and Atmos is superb! I love it and Best Buy made my purchase and return smooth and I cannot praise them enough! Do yourself a favor and pickup the new 2024 Ultra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use, great picture, fast, and worth the purchase price. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Apple TV hands down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple TV guy for years, but the new Roku is the better buy. The remote works great, and even has a remote finder. Combined with voice activated channel changing,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. I find it much faster and more functonal tha the Roku sticks I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Amazing Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the HDMI Roku devices for many years, and they are marvelous. But I just purchased the Roku Ultra for my 4K LG OLED TV. The first thing it did during the install was to raise the TV's levels to maximize my picture quality to match the capabilities of the Ultra. The latest research also recommends using devices like the Roku for streaming, because it will hold the WIFI signal and give the most reliable picture and sound quality possible without tiling, buffering or crashing. I highly recommend this top of the line Roku, it's well worth the extra cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like but had problems with the remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2017 Samsung TV and needed a device to stream certain apps that would not work on my "older" TV. I had a problem develop within the 1 year warranty period with the remote control where certain arrow buttons would not work without a lot of extra force. I contacted support and they sent me the correct replacement but not until they sent one that wasn't correct. You want the remote that has a back light to it!!! Otherwise, it works find. Just be aware that certain older models of the Roku have problems getting the Tablo app to work on them, so if you use the Tablo app and you have problems getting it to work, them be prepared to return the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you get the 4850x model.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased what I thought was the 2024 version of this Ultra a year ago and found out it was only the 2022 version. The 2022 version had a micro usb for charging and the 2024 a c type charging connection. Also the 2024 is twice the processor speed. It is much better Than the 2024. make sure you get the 2024 version which is the 4850x version. Also the older version which looks the same ran hotter on 4k content. The 4850x seems to have corrected that problem with the better processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with our main TV in the living room (an older model) losing wi-fi signal. We thought it must be the age of the TV or something. A Best Buy associate suggested we try this Roku Ultra. After suffering with the problem daily, it has been about 3 weeks since we installed this Roku, and not a glitch since! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is easy to use packed with pictures the Dolby vision and Dolby Atmos are really good on that. I would recommend this unit over anything in fact it’s just almost as good as my Apple TV is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra replaced Comcast box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Roku to get rid of Comcast rented box. Definitely makes getting and using other streaming apps a breeze! Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Roku device does not lag and it was easy to set up. It is worth it if you use a lot of streaming platforms on your television set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An incredible streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is one of the best streaming devices in the market. The interface is easy and effortless and intuitive. The channel lineups seem to follow logical sequence. I love the speed through which you can find what you are looking for. The newest update was a great improvement and well designed. The only from I have with the box is that my LG OLED remote control does function with the box. Therefore I have to switch between remotes. However I do recommend Roku as great alternative to Apple TV and others.The Roku Ultra is one of the best streaming devices out there. The interface is super easy to use and intuitive. The channel lineup seems to make sense, and you can find what you’re looking for really quickly. The latest update was a great improvement and well-designed. The only downside is that my LG OLED remote control doesn’t work with the box, so I have to switch between remotes. But overall, I highly recommend Roku as a great alternative to Apple TV and other streaming devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were blown away by the ease of connecting all our apps to the Roku It does so many things for us such as turning TV off and on or putting close captioning off or on I’ve never seen anything connect so quickly It out gunned anything we’ve used before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Way faster the my TCL tv. It loads nice and updates quick for when I'm watching things on my tablet, to when I want to switch to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect device for streaming easy to use and easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It improved my picture quality. Great selection of default services. Finding it easy to set up and to use. Like the backlit remote. I liked the Ultra so much I bought a sound-bar Roku for my office TV. Really improved the sound and picture on that TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Potential but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this. And it is great on a few counts. I namely got it to supplement my Apple TV 4K for the audio pass through feature. This works flawlessly. The backlit rechargeable remote is also fantastic and I find it more ergonomic than the aluminum ATV remote. But even though both are WiFi 6 compatible, and we have an excellent Asus WiFi 6 mesh network, its WiFi stability is nowhere near as solid as the Apple which has never disconnected once. The Roku disconnected a total of 5 times in the 8 days before I gave up and returned it. I know Ethernet is the ideal way to connect this but it’s not possible in our home, so if you want great WiFi, unless you’re super close to your router, this may or may not cut it. It sadly did not in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boomer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works Well, & easy to set up. Price was good

    I would recommend this to a friend
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