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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers often highlight the 120 Per Pass-Sheet Cross Cut Paper Shredder's struggles with shredding capacity, citing issues with jamming and limited throughput, especially when using the automatic feeder. Concerns were also raised regarding the shredder's reliability, with some units experiencing malfunctions or premature failure. While some users reported no overheating issues, others noted that the device overheated and shut down frequently. The shredder's ability to handle various materials beyond paper was also criticized.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 4 out of 5 stars

    Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a drop and run unit. As long as the pages are stacked in the feeder bin, it works great

    I would recommend this to a friend
    • Brand response from RoyalSovereignMarketing
      Posted .

      Thank you so much DanDaMan for the positive review on the RAF-25P, we are glad you are satisfied with this product. Did you know that using Royal Sovereign Shredder Lubricant Sheets (RS-SLS) with your shredder will help prevent jams and extend the life and good performance of the machine? Check out our website for more information! RoyalSovereign

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best shredders out there I like it a lot and it shreds lot of papers too

    I would recommend this to a friend
    • Brand response from RoyalSovereignMarketing
      Posted .

      Thank you so much Sammy for the positive review on the RAF-25P, we are glad you are satisfied with this product. Did you know that using Royal Sovereign Shredder Lubricant Sheets (RS-SLS) with your shredder will help prevent jams and extend the life and good performance of the machine? Check out our website for more information! RoyalSovereign

  • Rated 1 out of 5 stars

    Motor burned up after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this 6 months and the motor started to smoke. Like how?! I had to throw it out. Please do yourself a favor and get something else. For the price and usefulness, it’s definitely not worth it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor Shredder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley the worst shredder i ever had. From day one it would stop after a few sheets and go into overheat. After 6 months it just stopped.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Defective product received

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for someone and when I gave it to them and they opened it -- product was defective!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shredder works perfectly. And I feel so important. I love having the shredder to get rid of documents that contain personal information

    I would recommend this to a friend
    • Brand response from RoyalSovereignMarketing
      Posted .

      Thank you so much Lexy for the positive review on the RAF-25P, we are glad you are satisfied with this product. Did you know that using Royal Sovereign Shredder Lubricant Sheets (RS-SLS) with your shredder will help prevent jams and extend the life and good performance of the machine? Check out our website for more information! RoyalSovereign

  • Rated 5 out of 5 stars

    Paper Shredder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. We get a lot of junk mail and this shredder handles it all. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Shredder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best shredder I have own. I love the cross cut along with able to handle multiple pages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would by for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very please with this. it does a good job of shredding all papers .

    I would recommend this to a friend
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