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Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Retractable handle broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent the extra money to get a Samsonite because I thought it would last longer. I have used this carryon bag maybe 10 times and the retractable handle broke. It is VERY difficult to pull it out and push it back in. I called Samsonite and I have to either pay to ship it to a repair center, or drive over 2 hours to a repair center, both with no guarantee they will actually warranty it. It depends of if they consider the problem to be "normal" wear and tear. Very Frustrating!

    No, I would not recommend this to a friend
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