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Customer reviews

Rating 4.4 out of 5 stars with 996 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 996 reviews
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Good looking appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this product works and looks great Easy install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by how powerful the fan is. It has been working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price! Easy to install and use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation, Overall performance

    Rated 5 out of 5 stars

    Love it?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Looks great and works well. Very quick installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Kitchen appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, and my wife's happy!! Service from Best buy is outstanding!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Nice Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, nice design, works well. Large enough for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a no brainer went with a Samsung appliance. This brand works for me it's a great line. Microwave was easy to manage as well as the buttons on temperature settings. Pricing was also great as it was on sale at the time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome........... ................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy customer overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful microwave and easy to use,however, the installation was tricky. Requires two people and ideally someone with experience mounting microwaves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long but, excellent product so far. I went all Samsung, microwave, fridge, range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It could be better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave BUT I am giving it 4 starts because we’ve only had it for a full year and the handle already cracked and the samsung brand stickers peeled off already. We’re only a 2 person household and we’re very careful and take care of things so this was upsetting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been great. Wish it had better lighting, but overall a very solid microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Great value, delivery and instalation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Great value. Reheat setting is wonderful. Defrost setting is wonderful. I wish the under light were brighter but it works OK. Night light feature is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Samsung model with this one and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a very old over the range microwave. Size was almost exact. If you never have changed out an over the range microwave be patient it takes sometime and requires 2 people. Not a 20 min job. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid microwave for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. The perfect replacement for my previous Samsung microwave. Install was relatively painless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the quality and easy use bottom and inside size

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product and pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and pricing the techs came and installed in less than 30 minutes with no issues, they came prepared.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave oven works great and has many cooking features

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Light brightness

    Rated 3 out of 5 stars

    Good microwave, gets job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice microwave, sleek & stylish but some things I dislike about it. First off, it gets nasty smudges so easily on its numbers, kind of a pain to deal with. Those same buttons are so difficult to press and well (so much easier to press on other brands, Oster, for example which has sturdy buttons that give great feedback and need little to no pressure. And maybe the biggest annoyance is how loud the lowest fan speed is. You’d think it’s a vacuum or a higher speed. Not good, and makes me not want to use it. Also, it DOES have a light under, but again due to the buttons it’s a pain to find in the dark and requires too much force. It’s brand new and the pressure required you’d think it’s a 10 year old microwave with work out pads. All in all, microwave works but there’s those annoyances.…….the smudges.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We want you to enjoy using your microwave at home. Let's help you improve your unit's performance!

      Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. Learn more from these details.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      You may watch our youtube video about the "Best ways to clean your microwave":
      https://www.youtube.com/watch?v=hCsRi0XC_zQ

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145308897, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

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