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Customer Ratings & Reviews

Model:
ME16H702SEB
SKU:
3897003
Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 2410 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.5 out of 5 stars

  • Cook Settings

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,410 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    EASIER TO USE MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed was the installation was easier. with the purchase of other microwaves I had to use best buys installers. This time I took it home and two people was able to install without spending the additional money that best buy charges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an attractive Microwave, SS and black.It replaced an expensive over range unit that melted down. It is nothing fancy, just the basics. It has variable power, defrost, popcorn key, and a timer. It is 1,000 watt and cooks quicly and evenly.. A nice feature is the melt/soften button that will sofdten butter and melt chocolate without scorching. Installation is fairly easy, although the instruction sheet is not translated ! very well from Korean to English. All in all, it is a good product for the money, attractive looking, and does what it needs to do. I have had it about a month now, so I can't tell you how it will hold up, but in my experience with Korean goods, they appear to very good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Works well but can be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is not bright enough. The button is so clumsy and not clear. But with this price, I will buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 4 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the light under the microwave is not bright enough to give extra light to cook top below, tried changing the bulb to a brighter LED didn't make any difference.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is really elite, works really well. One complaint is that the buttons on the microwave are not very sensitive, so you have to press hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this samsung purchase. Definitely will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I am happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy so far. Microwave is working as expected. I had another similar samsung microwave which I bought 2 years ago and had door closing issue. This time I bought 5 year protection (99$)

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old 7 year microwave with the new one , The new one fit on the old bracket and use the old holes no drilling .Replaced in less than 5 minutes and the new microwave is great .Looks great in our new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave so far. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this microwave to anyone. It's been really good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung is ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is similar to another Samsung microwave that I purchase. The previous popped my breaker about once a week. My husband is an electrician and couldn't figure out what was wrong. It turned out to be the microwave. It died after having it just over a year. This one does not pop the breaker but makes a funny sound just like the old microwave. I would probably go with a different brand when I buy a full new set of appliance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I oringally wanted the more expensive because it just looked nicer but i told myself it only looks nicer because it has 10 other microwaves next to it. So I bought this one and it looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coffee break room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to replace a microwave in a break room perfect size

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are very hard to push. I couldn't try them because it was all boxed up. Even though it is mounted level, the door closes when it is open. There is a light underneath the microwave to the stove but it is dim. I switched it out with my old microwave which is the same wattage & it made a difference. I think it is the shape of the bulb. I have a Samsung refrigerator that I had troubles with since it was 6 mos. old. I will be staying away from Samsung for appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Donna,

      We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
      Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.

      Your issue is something we can improve with the steps provided in this link.

      Microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      If you need additional assistance you may reach us via the following links.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144569863

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, cane handle all my needs. Love the size.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 5 out of 5 stars

    Microwave with Vent-a-Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great and fits well with my kitchen decor. It works well and have had no problems with it over the past month that I've been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement microwave that would go under the carbonate. I looked at various stores, but best buy was the only one that has the size and price I was looking for. I even installed it with the help of my teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. And so nice to look at. I wish I had bought a stove to match.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave looks nice works awesome I've bought a couple of tjem already 1 for my place and a couple for rental property i recommend it to everyone who has rental properties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my microwave. Most happy that it fits between my cupboards. Had tried another brand but when we got it home, the door wouldn't open because the swing and door thickness was too big. This was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good addition to my kitchen. Convenient Convenient ..very affordable . I am very happy with my purchase.

    I would recommend this to a friend