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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,109 reviews
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly. Cooks and keeps time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Very sturdy handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is of good quality and the good thing is that it heats the food very quickly and is quite large.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect... Easy to mount.. easy mounting instructions... Does everything expected as far as what you expect a microwave to do ... Not highest end grade, but not lowest end... Works well for how we use it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it's easy to use, we like the quick pick buttons. we wish it had a medium fan speed though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my clothes are easy to install and so far we've had great luck with that no problems easy to cook heats up nicely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken Handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the microwave only to realize the bottom part of the handle was broken upon arrival. I've read numerous reviews on this particular unit and similar ones across the Samsung OTR line and this seems to be a known issue. Unfortunately, the way my kitchen layout is, I can't deviate from the dimensions as anything will either not fit or require extensive trimming of my kitchen backsplash. The unit was exchanged for another; hopefully I don't run into the same problem, though my expectations aren't very high.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SamsungReview

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this model; my review is only for this particular model (Model #ME17R7021ES). I don't know how Samsung microwaves compare to other companies in general. I have already exchanged three of these models in the past three years: the first two from Best Buy and this one from Lowe's. They do not last more than 8 to 10 months. The first one started making a loud noise and I was able to exchange it at Best Buy within 30 days. The second one Samsung came out to replace the parts and it worked for a few months before it completely stopped. On to my third one from Lowe's with a 5-year extended warranty. Exactly after 9 months, it stopped as well. Samsung is coming out to replace parts again. The reason why I kept going back to this model was due to the wall support that comes with the microwave so that I don't have to keep drilling for other brands as they are all a little different. Please stay away from this model completely, it qualifies for the worst appliance in the market.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Samsung microwave that stopped heating. Was able to use the old mounting hardware - slipped right into place. A little bit louder than the old one, but works great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SlapTheCat, I want to congratulate you on your choice of your Samsung Microwave in your home. We are honored and appreciate you sharing why this machine fits your needs. Welcome to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a very good looking for the price and does a great job heating up and cooking the different foods I put inside of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great microwave. The interior is large. It's strong, cooks food evenly due to the inside turn table. Was easy for a handyman to replace the old one. Stainless is very compatible with my range and refridgerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy it for my kids in college, so far excelent features and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well habibg no problem with it so far its quite as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great, it definitely does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect above the stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I completely love this microwave. It looks great! It fits perfectly and does its job well. The fan doesn't do much because it's not vented out, but the light has a low and high setting that shines down on the stovetop, so that's nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple microwave, no problems to report

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is fine, nothing fancy. I am sad it doesn't have automatic quick start features ( 1min, 2min, etc) and I don't like that it beeps when you leave something in it, but it matches my new kitchen well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and easy to assemble. cheap and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery/install guys! Thank you, alsovto sales person!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung microwave was delivered on time and installed professionally and efficiently. It has a modern look with black and silver trim. Has multiple features for popcorn, potato, pizza, veggies, auto defrost, soft melt and reheat. You can vary the power levels to adjust cooking methods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gross craftsmanship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The housing of this microwave looked as though it was built by a toddler, dented corners, poor metal bends, and clearly "jammed" together in spots. We didn't return it because it isn't visibile upon installation, but seriously disappointed in the workman ship and that this actually made it past quality. There was no physical damage to the box or packaging, so we knew it went into the box in this condition.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569509.

      -Noraina Samsung