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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 557 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 556 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for myself and wife. We like the way it looks and it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modern look no handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great quality I love the no handle on it and it looks very modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built to last.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great Microwave. Our last one lasted over 10 years. We’re expecting the same from this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works perfectly and looks slick. Love the touch and the looks of the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is popping. I'm just living this great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works as good as it looks worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Coming from an old shool microwave to this one is a bit of a learning curve but worth it. The learning curve is less about the setting up and app and more about how long to leave my food in there. It heats up my food so fast when compared to my last microwave. I love the look of it and i like that the buttons are on the bottom of it as opposed to the side since it is an over-the-range.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our microwave so far. Big size, with many functions. Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    Very unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy and disappointed with this microwave. It takes longer to heat and cook things in this new microwave than the 10 year old one it replaced. It does cook evenly, it just takes longer. I tried sensor cooking fresh vegetables once. It overcooked them to near mush. There are no 'express' buttons to instantly start it for 1 minute, 2 minutes, etc. When you are setting the timer the word 'start' flashes, as if it's directing you to press start to run the timer. Nope, you press 'OK' to run the timer. Also, if you already have the timer running you can't set or start the microwave to cook something. I am returning this and getting a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link for troubleshooting steps for your microwave that has temperature issues; kindly click the embedded words.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147912784) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fancy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave! Clean lines and stylish. I am very happy this is in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High power, high quality appliance. Heats very well and easily cleaned

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to the kitchen . I Love it ,is perfect ,recomended

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works well but shows fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with WiFi to connect and control it while out of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, works perfectly. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    BETTER FEATURES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have turned on microwave with app but it doesn’t have that feature. Very spacious and great warmer up for food

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review about the microwave, MarioP.

      Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sleek, love the look of this microwave and where the location of the handle is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave . Match perfectly with my Samsung range . Less noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the counter Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time; completed the job fast. Answered all my questions. I am very satisfied with the installers work. Thank you BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great microwave so far and was very easy to install.

    I would recommend this to a friend
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